Per diem patient access representative associate

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together. Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record. Greets and welcomes patient in person Collects demographic and insurance information Checks in or interviews patients to complete appropriate paperwork Directs patient to their appointment or procedure May assist in scheduling add-on appointments Verifies eligibility and benefits information for payers and interprets results Obtains signatures from patients as needed Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed Uses resources, tools, and procedures to complete accounts in assigned work queues Assist patients in completion of request for information forms and submits to appropriate department May gather medical record information from all departments for collection Required Qualifications: 6+ months of customer service experience in an office/hospital setting Intermediate level of proficiency with Microsoft Office products Ability to work on a Per Diem basis, within 1Ability to work minimum of 1 shift every two weeks Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule Must be 18 years of age or older Revenue cycle experience General office experience Flexibility to occasionally work other shifts as business requires Quality communication skills Dependability **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for United Health Group, United Healthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #RPO #RED