Incident Triage Specialist - First-Response Tech Support

Linuxcareers

Linuxcareers is looking for a Triage Technician in Des Moines, Iowa, to serve as the first responder for inbound customer requests and system alerts. You will be the initial point of contact for clients experiencing technical issues, actively monitoring and triaging alerts across various platforms. The ideal candidate will have a High School Diploma, a customer service mindset, and strong communication skills. Knowledge of IT infrastructure is beneficial. This role ensures timely and effective client communication, critical to customer satisfaction. #J-18808-Ljbffr Linuxcareers

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Vacancy posted 2 days ago

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