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Clinical Specialist, Cranial & Spinal Technologies- Palo Alto, CA

$76k - $114k

Medtronic

Medtronic seeks a Clinical Specialist to provide technical and clinical support for neurosurgery and robotic-assisted surgery products across a regional territory. The field-based role involves customer training, system maintenance, procedural support, and collaboration with internal teams to drive adoption of navigation and robotics technologies.

Responsibilities

  • Coordinate on-site installations and system implementations with customers and internal teams
  • Provide technical assistance during technology-enabled surgical procedures
  • Maintain, troubleshoot, and upgrade system hardware and software; perform preventative maintenance
  • Train physicians, surgeons, and hospital staff on navigation, robotics, and imaging technologies
  • Document customer concerns, file reports, and serve as primary liaison for technical support issues

Requirements

  • High school diploma or GED plus 6+ years clinical, medical sales, or medical imaging/navigation/robotics experience
  • Associate's degree plus 4+ years relevant clinical or medical device experience
  • Valid driver's license and willingness to travel within and outside territory
  • Knowledge of UNIX/LINUX commands and medical device software/hardware systems
  • Strong customer relationship and technical communication skills
  • Ability to work within quality systems and regulatory compliance frameworks
Vacancy posted 17 days ago
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