Assistant Manager

Assistant ManagerAt MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that's on your pizza, on your salad or just you being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do. Working for MOD is more than making pizza - We call it Spreading MODness, where each pizza powers possibilities!Compensation: $20.00 - $20.00 per hour plus tipsBenefits: Medical, dental and vision insurance eligibility based on hours worked Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) Paid vacation of 5 days, accruing at 1.54 hours per period 401(k) retirement FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessionsSummaryThe Restaurant Supervisor Lead is the second in command on the store leadership team. You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations skill side by side with the General Manager. You set the tone for team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points. Because at MOD; ALL PIZZAS ARE WELCOME!Key ResponsibilitiesSet and sustain the tone of the shift, keeping the energy high.Create positive vibes and a welcoming atmosphere for both Squad Crew and customersKeyholder cash handling responsibilitiesListen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriateManage shift duties checklists and address/escalate any equipment malfunctionsFocus on the growth and well-being of the Squad and celebrate winsRequired QualificationsMinimum of 1 year of customer service or restaurant experienceMust be at least 18 years oldPrevious experience coaching, teaching and inspiring othersProven success in following and enforcing processes and standards; correcting and coaching in a compassionate mannerCustomer service skills and a proven ability to remain calm and focusedAt our table, everyone has a place. MOD is what you make it - be individual, be you! Apply today to join our people vibe! MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process.