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Service Advisor (Bilingual Preferred) - Route 128 Honda | Reading, MA

Route 128 Honda

Job Description

Job Description

Service Advisor Top Volume Honda Dealer in New England | 4.7⭐ Rating | Growth Opportunity

Route 128 Honda is expanding our award-winning service team and is looking for a customer-focused Service Advisor to join our high-volume dealership. If you thrive in a fast-paced environment, enjoy helping customers, and want to be part of a dealership that promotes from within—this is the opportunity for you.

What We’re Looking For:
  • Previous automotive service advisor experience preferred (dealership experience a plus)
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced, high-volume environment
  • Spanish speaking preferred
  • Portuguese speaking is a plus
  • Positive attitude and team-first mindset
What You’ll Do:
  • Greet customers and provide a high-level service experience from write-up to delivery
  • Clearly communicate recommended services, timelines, and costs
  • Coordinate with technicians and service team to ensure efficient workflow
  • Build long-term relationships with customers to drive retention
  • Maintain accurate documentation and follow all dealership processes
What We Offer:
  • Competitive compensation (base + performance incentives)
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training and career development
  • Opportunity for advancement within one of the highest volume Honda stores in New England
Why Route 128 Honda?
  • 4.7 Google rating with 7,000+ reviews
  • BBB A+ rated dealership
  • Strong community involvement
  • Proven track record of promoting from within
Vacancy posted 11 days ago
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