Case Manager Gandara Center Culturally Sensitive Care

Case Manager The Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. We believe in our communities and value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. Our mission is to promote the well‑being of Hispanics, African‑Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services –Changing Lives one family at a time. Overview We’re looking for a Case Manager for our Young Adult Therapeutic Care Program (Department of Mental Health | DMH) in Chicopee, MA, to provide direct support for our youth and families participating in the Intensive Community Services (ICS) program, which provides clinically intensive treatment and outreach support to help build, strengthen, and maintain youths’ connections to family, home and community. The Case Manager will act as Transition Facilitator to assist young adults (YA) with mental health and behavioral health challenges to develop skills allowing them to live independently while maintaining mental health and behavioral stability. The Case Manager will provide services in staffed or supported apartment settings, create safety, housing, employment, and/or educational plans with Young Adults and coordinate appropriate services/supports as needed. What you’ll do: Provides services in a manner that is strengths‑based, family‑driven, youth guided, and culturally. Works with the Program Director, Clinician, and other members of the treatment team to ensure overall professional services are delivered. Solicit/receive referrals, engage and place YAs in a timely. Work with the program clinician to complete substance abuse, educational, job readiness assessments with participants and develop treatment plans with Young Adults to achieve Provide in‑home individualized case management, advocacy, safety planning, and planning for housing, employment, and/or education to Young Adults, including, but not limited to, the following activities: link Young Adults to community resources to ensure mental and behavioral health needs are being managed, assist Young Adult in process of obtaining housing, working with landlords, and monitor progress with tools provided and adjust as needed. Teach skills necessary, such as transportation, budgeting, that enable independent functioning. Attends applicable program meetings and supervisions as well as meetings with the network. Participates in a rotating on‑call to assist and safe individuals looking for. Completes all required reports and tracking tools for Young Adults, funding sources and the. Perform other tasks as determined by the YATC Program Director, Clinician, or other Department/Agency/DMH. Informs the Agency of all emergencies or critical incidents. Performs other duties as assigned by the Program. Will spend significant time away from the office (visiting families, collaterals, etc.). Administrative Responsibilities/Record Keeping The requirement to keep current on all Agency, Government and Funding training and health requirements (OSHA, Sexual Harassment, ) Completes all the necessary paperwork in a strength‑based manner per Agency/Program Attends all training and meetings as required by the funder of the Completes timesheets, mileage forms and submits them accurately and in a timely manner. Knowledge, Skills, and Abilities Required Ability to work with the target Ability to structure and organize job responsibilities with minimal Demonstrates good verbal and written communication Displays sound Ability to provide goal‑oriented Works well as a team Working Conditions This position is Part‑Time. Shift hours may vary. Additionally, they may be required to work some holidays, nights, and/or some weekends. Office space is limited. Working conditions also include travel to and from the program and scheduled activities, appointments, clients’ homes. This job entails high‑risk exposure to the at‑risk population in high crime neighborhoods. This position involves being exposed to smoking environments. What we’re looking for: Bachelor’s degree in a human service Willingness to be on‑call as scheduled and work shifts if Must have vehicle transportation, proof of valid driver’s license, a good driving record, and vehicle Must have an acceptable CORI background Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, Understanding/willingness to be part of a program that supports youth and families 24 hours per day, 365 days a Bi‑Lingual (Spanish/English), bicultural encouraged to apply. Experience: It is preferred individual has at least six (6) months experience: working with the target population or navigating any of the child and family‑serving systems Demonstrated ability to be innovative, creative, analytical, and decisive in problem Demonstrated communications and administrative The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr