POLICE TELECOMMUNICATOR I (911 DISPATCHER)

Police Telecommunicator IThis position is with the City of Stockton, CA. The salary range is $2,984.74 - $4,102.28 biweekly. The tentative exam date is October 14, 2026. Submission deadline is September 28, 2026 @ 5:00PM. Suggested online typing tests are Typing.com or Official-Typing-Test.com.Training and work schedule: Probationary Telecommunicators attend a three-week Peace Officer Standards and Training (P.O.S.T.) certified dispatch academy. The academy is offered at various out-of-town locations (tuition and vehicle for daily commute travel are provided by the City). Telecommunicators work 10-hour shifts on a rotating basis (days, swing, graveyard or staggered). Telecommunicators routinely work weekends and holidays.Principal duties (illustrative only): Receives and evaluates 911, police emergency and business calls; transfers calls to appropriate parties or creates a call for dispatch. Dispatches police units to emergency or non-emergency locations. Handles inquiries and complaints regarding services from the public. Operates computer consoles for call input; dispatching and continuous update of suspect information and officer location. Enters information in written or computer-based format; logs and fills out call forms; maintains records of radio calls. Operates multi-channel radio systems; monitors other channels while maintaining radio traffic on main channels. Maintains radio contact with mobile and portable units; recognizes units from other agencies and assists them with City units or supplies requested information. Responds to officer-initiated radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins. Monitors closed-circuit security cameras and holding cells. Maintains and accesses business and premise history and index files for emergency and other necessary contact. Handles in-house and radio paging, crime stopper, animal control, and other after-hours phone lines. Provides court testimony related to calls as required.Qualifications: Education and experience: Possession of a high school diploma or GED and one (1) year of public contact employment. Other requirements: Must successfully complete a background investigation and a California Department of Justice fingerprint clearance. Must possess a valid (two years old or less) typing certificate for at least 40 net words per minute from a recognized organization. Must meet all California POST minimum selection and training standards for Public Safety Dispatchers. Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis. Must be willing to be called back or held over to maintain minimum staffing levels.Physical/mental abilities: Mobility: constant use of keyboard; constant sitting for long periods of time; occasional bending or squatting. Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: constant repetitive motion; frequent use of computer keyboard; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: constant hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise.