Regional Vice President, Ground Operations

Regional Vice President, Ground Operations

Veho is reinventing delivery and returns for the e-commerce era by combining modern technology and innovative logistics with a customer-centric focus.

Veho's mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the 'extension of the brand' and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy's, Sephora, and more. To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities. Compensation: $200,000 - $210,000 annually The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles.

About The Role: Veho is seeking a highly experienced, strategic, and results-oriented leader to serve as the Regional VP of Ground Operations. In this pivotal role, you will have comprehensive oversight of Veho's ground operations network, driving strategic direction, operational excellence, and continuous improvement across our warehouse and logistics infrastructure. You will be responsible for both the tactical performance and long-term strategic evolution of our operations and 3PL partners, collaborating closely with cross-functional teams to leverage technology and optimize performance. This role is critical to enabling Veho's strategic growth, enhancing service quality, and achieving key cost objectives within a fast-paced, rapidly scaling environment.

• Define, develop, and execute the long-term strategic vision and tactical operational plan for Veho's ground operations network, ensuring alignment with overall company objectives and enabling rapid scalability as the business expands.
• Provide hands-on leadership and oversight of all facets of ground operations, including warehousing, sortation, logistics, and last-mile delivery processes, focusing on safety, quality, service, and productivity.
• Drive strategic initiatives for network evaluation and expansion, capacity planning, and infrastructure development, adeptly managing within ambiguity and developing scalable processes to support hyper-growth.
• Champion a culture of high performance, accountability, ownership, continuous improvement, and innovation, utilizing data and operational methodologies to identify opportunities for efficiency gains, cost reduction, and enhanced performance.
• Collaborate closely with cross-functional teams to identify, evaluate, and implement advanced technology and automation solutions that optimize operational processes.
• Establish, monitor, and analyze key performance indicators (KPIs) and financial metrics to evaluate operational performance, identify trends, and provide insightful reporting with executive-level communication acumen.
• Lead, mentor, and develop a high-performing team, including managing leaders of leaders, fostering a culture of accountability, collaboration, and excellence.
• Ensure robust risk management practices are in place, overseeing a strong safety culture, security protocols, regulatory compliance, and environmental standards.
• Manage operational budgets effectively, driving cost optimization initiatives while maintaining high levels of service quality and operational reliability.
• This role requires 50%+ travel.

What You Bring:

• Bachelor's degree in Business, Logistics, Supply Chain Management, Engineering, or a related analytical field; MBA or Master's degree preferred.
• Minimum of 10+ years of progressive leadership experience in ground operations, warehousing, logistics, or last-mile delivery, with a proven track record of scaling operations in a high-growth or start-up environment.
• Success in developing and executing strategic operational initiatives that resulted in significant improvements in efficiency, cost-effectiveness, and service levels.
• Deep expertise in logistics and supply chain management principles, with specific in-depth knowledge of last-mile delivery operations and network optimization.
• Experience leveraging and implementing advanced logistics technology solutions, including Warehouse Management Systems (WMS), transportation management systems (TMS), automation, and data analytics platforms.
• Exceptional analytical, problem-solving, and decision-making skills, with a strong ability to utilize data and insights to inform strategy and drive action, particularly in ambiguous situations.
• Excellent communication, negotiation, and interpersonal skills, with a demonstrated ability to influence, collaborate, and build relationships at all levels of the organization, including executive leadership.
• Demonstrated ability to thrive and lead effectively in a fast-paced, dynamic, and evolving business environment.

Preferred Qualifications:

• Proven ability to translate complex data into clear, actionable insights for strategic decision-making.
• Experience leveraging Artificial Intelligence (AI) or machine learning concepts to optimize logistics and warehouse operations.
• Proximity or ability to relocate within driving distance to key Veho markets to facilitate frequent site visits and hands-on leadership.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that's built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers. Join us in building the future of ecommerce logistics and in doing the work of our lifetime! (Veho is unable to provide sponsorship at this time.)