Case Developer at Insight Global El Cajon, CA

Case Developer job at Insight Global. El Cajon, CA. Phone Duties Handle incoming calls regarding general questions, program eligibility, and past service usage. Data Entry Enter all appropriate information into the case management system for incoming referrals. Complete intake summaries in the case management system. Request medical and physiological records. Front Desk Coverage Occasionally cover front desk breaks and lunches. Case Management Manage processes to ensure timeliness and customer satisfaction. Provide monthly reporting statistics to the Senior Claims Analyst for the designated area of responsibility. Skills and Requirements Professional experience with customer service and data entry. Great communication skills. Ability to multi-task and manage time effectively in a fast-paced environment. Excellent data-entry accuracy and attention to detail. Understanding in Microsoft Excel and Outlook. High school Diploma. Bilingual: Fluent in Farsi, Pashto, Creole, or Spanish preferred. Bachelor's Degree (Preferred). Experience with Excel, PowerBI, Sharepoint, CalSAWS. Equal Opportunity Employer We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. Contact email: View email address on click.appcast.io #J-18808-Ljbffr Itlearn360