Sales Associate

What You'll Do

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.

Share accurate product and pet care information to help customers make informed choices.

Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

Foster the Fun

Greet customers and deliver friendly, helpful, and solution-focused service.

Create positive shopping experiences that build trust and customer loyalty.

Support teammates through collaboration and teamwork.

Help maintain an organized, visually appealing sales floor.

Let's Go!

Assist customers in selecting products and services that meet their pets' needs.

Process sales, returns, and exchanges accurately and efficiently.

Stock shelves, replenish merchandise, and support inventory integrity.

Assist with store recovery, merchandising, and promotional set-ups.

Follow all company policies, procedures, and safety standards.

Support additional tasks and responsibilities as assigned.

Key Responsibilities

Customer Experience & Sales

Deliver consistent, courteous, and knowledgeable service.

Educate customers on products, services, and promotions.

Support store sales and service goals.

Maintain store cleanliness, organization, and presentation standards.

Assist with inventory replenishment and stock accuracy.

Support daily operational routines and task execution.

What Success Looks Like

Customers feel welcomed and supported during every visit.

The sales floor is clean, stocked, and easy to shop.

Team members work collaboratively to support store goals.

Pets are cared for safely and responsibly.

What You Bring

Experience & Skills

Previous retail or customer service experience preferred but not required.

Passion for animals and interest in pet care.

Strong communication and interpersonal skills.

Ability to multitask and work in a fast-paced environment.

Basic math skills and comfort handling cash and transactions.

Strong attention to detail and reliability.

Essential Functions & Work Environment

This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.

The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.

Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.

Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Reasonable Accommodation

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Why You'll Love It Here

Purpose-driven work that makes a difference for pets and people.

A welcoming, inclusive team environment.

Opportunities to learn, grow, and explore career paths.

A fun, fast-paced role where no two days are the same.

Equal Opportunity Employer

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Salary Range

$16.00 – $22.00

Start Rate

$16.90