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Lead Field Service Technician

$7.5k

On Time Hire

Job Description

Job Description

Overview

Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support.

A global building automation and industrial technology company with 100+ years of history , 25,000+ patents , and 7,000+ engineers , operating across 70+ countries and 4 major business areas . Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits
  • 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years.
  • Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs.
  • Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.
  • Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays.
  • Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.
  • HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses.
  • Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability.
  • Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources.
  • Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources.
  • Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts.

Benefits may vary by location, position, employee classification, and eligibility.

Qualifications
  • Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions
  • Minimum 5 years Strong technical knowledge and expertise in Building Automation technologies
  • 3 years experience in project management and execution
  • Bachelor's degree in Engineering or a related field; Master's degree preferred
  • Strong problem-solving and analytical abilities
Responsibilities
  • Troubleshoot and resolve complex technical issues for our customers
  • Provide technical support and expertise for our Building Automation solutions
  • Collaborate with cross-functional teams to ensure successful implementation of our solutions
  • Conduct training sessions for customers and field service technicians
  • Stay updated with industry trends and advancements, and provide recommendations for improvement
Vacancy posted 9 days ago
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