Remote Community CX Lead: Shape Brand Voice & Escalations
Grüns
New York, NY
- Remote job
Grüns is hiring a Community CX Manager to own customer insights, escalations, and the voice for our emerging brands. You’ll sit at the crossroads of brand, community, and customer experience, reporting to the Director of CX in a fully remote HQ. You’ll surface customer feedback across channels, own high-severity issues, and drive upstream improvements with Ops, Legal, and Product while shaping brand voice from launch through scale. #J-18808-Ljbffr Grüns
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote Community CX Lead: Shape Brand Voice & Escalations in New York, NY vacancy
- Grüns is seeking a Community CX Manager to own customer... ...across channels and lead high-severity escalations with strategic judgment. You’ll shape the voice, community, and... ...for Grüns’ emerging brands from day one, reporting... ...Director of CX in a remote HQ. You’ll collaborate...Remote jobBrand
- Grüns is seeking a Community CX Manager to own customer voice, manage escalations, and shape our brand's community experience across emerging brands. You’ll partner with Product... ...voice for each brand. This fully remote role reports to the Director of CX and participates...Remote jobBrand
- ...Message Director to transform its brand messaging into a clear and distinctive voice. The role involves developing a unified... ...skills. The position offers remote work flexibility, a focus on personal... ...environment. Join the team to shape impactful communication and enhance...Remote workBrand
$141k - $176k
...while fostering a community where everyone feels... ...others may be done remotely. This position is considered... ..., you will lead Sonos' Social,... ...growth engine for the brand. This role sits within... ...up. This includes shaping processes,... ...Commercial Marketing, and CX to integrate influencer...Remote workBrandFull timeTemporary workWork at officeLocal areaImmediate startVisa sponsorshipWork visa- Moxie Inc. is seeking a Social Media + Community Manager to lead the brand voice across organic channels. You will shape the narrative, deepen engagement, and drive outcomes by turning content and community into measurable business results. Sitting in Marketing, you’ll...Remote jobBrand
- ...directly to their communities. Since 2023, Bio has... ..., and Animoca Brands, Bio accelerates real... ...Science Community Lead to build and... ...AMAs, journal clubs, voice chats, and Twitter... ...Join Us Fully remote - work from anywhere... ...scientists and builders Shape the role and make...Remote workBrandFull time
BIO Protocol
Remote7 days ago - ...looking for a User Experience & Community Lead to take ownership of our... ...and engineering teams to escalate and resolve recurring issues... ...the team grows. - Help shape self-service resources such... ...at a growing consumer tech brand. - Remote-friendly culture with flexible...Remote workBrandFlexible hours
KIWIBIT INC
Irvine, CA17 days ago $90k - $125k
...Content Director & Community Manager (UpSwing... ...role, you’ll lead initiatives that... ...your chance to shape the future of a poker brand. Key Responsibilities... ...ensuring brand voice and clarity.... ...– Handle escalated customer support... ...anywhere – Fully remote role with flexible...Remote workBrandFlexible hoursBellota Labs
Redwood City, CA14 hours ago$155k - $220k
...Architect: Google Cloud CX Solutions Job... ...powers the world’s best brands, today and into the... ...transact with. We shape new game-changing... ...providing market leading technology and insights... .... Location: Remote in USA Job Summary... ...audio processing for voice-driven AI systems....Remote workBrandFull timeWork at officeImmediate startWork from home- TAG-CX Marketing & Community Engagement Internship Location: Remote (Atlanta-based preferred for event support... ...content posting, you'll help shape how TAG CX shows up... ...in content strategy, brand storytelling, event marketing... ...and compelling brand voice What You'll Bring...Remote workBrandInternshipFlexible hours
$159k - $196k
...world's first and leading autonomous... ...better serve the communities in which we operate... ...to Waymo’s brand. Act as the first... ...social escalations, coordinating with... ...Customer Experience (CX), specifically... ...brand voice with authentic,... ...can be performed remote, the specific salary...Remote workBrandFull timeLocal area- ...LLC is the #1 Hoodie Brand in the U.S. and the... ...relevance. The CX Social Media Engagement... ...awareness, foster community engagement, and... ...and ensuring brand voice consistency. Specialists... ...intelligence that shapes engagement strategy... ...support of a fully remote environment....Remote workBrandImmediate startShift work
$2,000 - $3,000 per month
...Wanted: Colonist Community Manager Working Hours: We... ...hours Location: Fully Remote Compensation ~$2,0... ...Colonist, you are the voice, pulse, and connector of... ...a community, you'll shape the culture of one of the... ...newsletters, announcements) on-brand and on time Run...Remote workBrandWeekend workColonist
New York, NY16 hours ago- ...briefs, and social captions for multiple brands. You will work closely with the founder, deeply understand the brand voice, and independently shape what content should say and why. You... ...strategic direction. This role offers remote, flexible work in a fast-paced agency environment...Remote jobBrandFlexible hours
- Jerry.ai is seeking a Community Engagement Coordinator to represent the brand authentically across Reddit, Quora, YouTube,... ...writer who can maintain a human voice in diverse communities, while coordinating... ...messaging. The role is fully remote with salary and benefits as...Remote workBrand
- Jerry.ai seeks a Brand Reputation, Community Engagement, and Social Listening Specialist to authentically represent the brand across... ...and Content teams to ensure consistent brand voice across channels. Fully remote with office presence in key cities. #J-18808-Ljbffr...Remote jobBrandWork at office
$50k
United States Digital Space LLC seeks a high-energy Content Creator & Community Manager for the NARUTO Mythos TCG brand. This remote, full-time role will be instrumental in shaping the brand's presence across social media platforms. The ideal candidate will produce engaging...Remote workBrandFull time$45 - $55 per hour
...Freelance Community Manager Remote and available to work with west coast based... ..., acting as the active brand voice on behalf of clients in alignment... ...Producers and Creative Leads across multiple projects... ...notable trends or sentiment Escalating client concerns or...Remote workBrandHourly payTemporary workFreelanceZEALOT
Los Angeles, CAa month ago$160k - $212k
...seeking a Senior Staff Escalation Engineer to serve... ...-on role, you will lead complex technical... ...across the global CX organization. What... ...collaboration with remote flexibility). Travel... ...largest technology brands. When you join HPS,... ...troubleshooting networks—you are shaping the future of open-...Remote workBrandPermanent employmentWork at officeShift work- ...Client Experience (CX) capability from... ..., and the Voice of Client insight engine that shapes how our clients... ...path to build and lead a CX team as we... ...Coordinate client escalations — triaging concerns... ...empathetic, on-brand client... ...environment including remote and hybrid optionsWhat...Remote workBrandFull timeWork at officeLocal areaFlexible hours
- Golden Pet Brands is seeking a Content & Communications Specialist to support agent... ...the Knowledge Base, macros, and CX enablement materials to keep information... ...will collaborate with the Support Ops Lead, QA, Training, and Escalations to ensure content accuracy and...Remote jobBrand
- Midnight Sunday is seeking a Community Management Lead in New York, NY. This full-time hybrid role oversees luxury lifestyle client communities, guiding engagement strategies and shaping brand conversations across social platforms. You will manage customer inquiries, nurture...Remote jobBrandFull timeNight shift
- ...Learning Team specialised in voice and audio modalities ,... ...• This position is remote (US-based). •... ...value; advocate for and lead key initiatives that prepare... ...emerging challenges Shape company-wide standards... ...will occur through Weave branded email. We will never...Remote jobBrandFull time
Weave
Remote9 hours ago - ...our team. This is a full-time, fully remote position, offering you the flexibility... ...for crafting clear, compelling, and on-brand content across a wide range of marketing... .... You will play a crucial role in shaping our brand's voice, engaging our target audience, and driving...Remote jobBrandFull time
$62k - $67k
...Society seeks a Social Media & Community Engagement Coordinator to... ...this role drives visibility, brand engagement, and external... ...with Japan Society’s brand voice, and escalate sensitive inquiries appropriately... ...(9:00 AM – 5:00 PM), with remote work permitted on Mondays and...Remote workBrandFull timeSummer workWork at officeLocal areaMonday to FridayAfternoon shiftJapan Society, Inc
New York, NY17 days ago$100.5k - $145.17k
...Job title: Community Relations & Education Manager (CoRe... ...Metro ~ Location: Remote - Philadelphia About... ...we serve, providing branded and unbranded education... ...Represents the patient’s voice to the home office.... ...building better systems, shaping bold strategies, and enabling...Remote workBrandFull timeLocal areaHome officeWeekend workAfternoon shift- ...senior writer to ghostwrite in the founder's voice across LinkedIn, Twitter, and Instagram. You will shape the personal brand, craft thought leadership, and deliver content... ...volume without sounding generic. This fully remote role rewards sharp writing, rapid iteration,...Remote jobBrand
- Arcade in San Francisco is hiring a Brand & Content Associate to own how we sound and look online, starting with the founder's voice. You’ll write founder-led posts, ghostwrite on LinkedIn and X, and shape our category with fast, engaging storytelling. Working directly...Remote jobBrand
$17 - $24 per hour
...traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms,... ...feedback in a timely and authentic brand voice Create regular community content... ...and support teams to resolve escalated issues Monitor community health...Remote workBrandHourly paySecond job- Point B is seeking a talented Copywriter for a fully remote, full-time position. You will craft clear, on-brand content across websites, blogs, social media, emails, ads, and promos, shaping our brand voice and content strategy. Ideal candidates have a proven writing background...Remote jobBrandFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Community CX Lead: Shape Brand Voice & Escalations. Be the first to apply!
Related searches
- community business manager New York, NY
- community engagement coordinator New York, NY
- community association manager New York, NY
- community lead New York, NY
- part time community coordinator New York, NY
- content and community manager New York, NY
- youtube community manager New York, NY
- community manager remote New York, NY
- community outreach manager New York, NY
- community relations manager New York, NY