Quality Technician

Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. We are the world’s first mesh energy infrastructure, uniting communities through resilient, sustainable, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last. Torus has raised over $267 million from investors like Magnetar, Mercado, ICONIQ and Origin Ventures. The investments are helping to accelerate deployment of modular power plants across utilities, data centers, and industrial sectors. This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving. At Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports and strengthens our electrical grid, critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter. About the Role The Quality Technician is responsible for ensuring that all products, components, and sub- assemblies meet quality standards and customer specifications before they are shipped or moved to the next phase of production. This role involves conducting visual and function tests, examining materials, reading specifications, using precision measuring tools, and documenting inspection results to maintain high levels of quality control. As well as perform process audits, root cause analysis, nonconformance review and disposition, and assist in rework/repair. This is a hands-on opportunity for someone who wants to help build and mature Torus’s Quality Management System (QMS) from the ground up — not step into a system that is already fully established. Responsibilities Assist with inspection and testing of high-voltage and low-voltage electrical assemblies and wiring, as well as mechanical assemblies for defects and any deviations from specifications Read and interpret prints, schematics, engineering drawings, or product manuals to determine required standards Use precision measuring tools for electrical and mechanical assemblies, such as microscopes, multimeters, calipers, micrometers, gauges, and coordinate measuring Identify and reject all products and materials that fail to meet quality expectations and clearly label them for disposition and analysis Document inspection results by completing detailed reports and logs, and input data into the company database and quality tracking systems Work closely with production, quality, and engineering teams to perform in depth root causes analysis and testing to identify defects and suggest improvements Assist quality management and engineering teams to investigate reported issues Support the development, implementation, and continuous improvement of core Quality Management System (QMS) processes, including Nonconformance Management Auditing, Traceability, Complaint Management, Receiving and Shipping, and Employee Training Maintain accurate traceability records across incoming materials, work-in-process, and finished goods to support lot/serial tracking, recalls, and field investigations Support supplier quality activities, including incoming inspection, supplier nonconformances, and supplier corrective action requests (SCARs) Participate in internal audits and help prepare for external and regulatory audits, including those related to UL certification requirements Help create, organize, and maintain controlled quality documents (work instructions, inspection criteria, forms) within the document control system Support employee training records and activities related to quality procedures, work instructions, and product requirements Assist with receiving and shipping inspections to verify materials and products meet specifications prior to acceptance or shipment Adhere to all safety protocols and regulations to ensure a safe working environment. Follow company policies and procedures, as well as industry standards and guidelines, to ensure compliance with applicable regulations Other duties and projects as assigned Required Experience High school diploma 3+ years experience in a technical manufacturing environment Solid basic math skills, Basic computer skills, including familiarity with Microsoft Office (Word, Excel) Strong attention to detail and quality control A passion for continuous learning and process refinement Working knowledge of core Quality Management System (QMS) processes such as Change Management, Internal Auditing, Traceability, Complaint Management, Receiving and Shipping, and Employee Training Comfort operating in a startup/scale-up environment where quality systems and processes are still being built and matured, rather than fully established Preferred Experience Associates Degree and/or certifications in quality control is a plus (IPC-A-610, IPC/WHMA-A-620) Experience working with test fixtures and test reports Experience with quality management software Proficiency in reading prints, technical documents, and schematics Hands-on experience with precision measuring tools (multimeters, oscilloscope, calipers) Experience working with UL registered products and associated certification, listing, and compliance requirements strongly preferred Experience helping build, implement, or mature a Quality Management System (QMS) from the ground up Experience with NetSuite or similar ERP systems Familiarity with PDM (Product Data Management) and/or PLM (Product Lifecycle Management) systems Background Check All candidates are subject to a background check. Experience 2+ years experience in a technical manufacturing environment Location + Travel The role is based in our Salt Lake Headquarters Warehouse. Schedule Full-Time, Hourly Compensation : $25-$32 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.) Work Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship. Must have the ability to safely lift and move objects weighing up to 50 lbs. Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time. Ability to read, identify, observe and recognize details, color-coding and fine print at close range on associated engineering drawings. Ability to don personal protective equipment to include, but not limited to, respiratory protective equipment with proper seal, coveralls, ear protection, gloves, eye protection & safety helmet. Ability to observe, detect and respond to audible and visual machine malfunction warnings. Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations. Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job. Proficiency in reading, writing, and speaking English required. Benefits eligibility is based on employment status. Employee Rewards Package including equity 401(k) Retirement Savings Plan Torus paid life and AD&D Insurance with option to purchase additional coverage Voluntary short- and long-term disability insurance Health Benefits Package: Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance Plan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more. 10 days annual PTO 10 paid company holidays Waiting period-free 100% paid parental leave Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together. Team members receive Torus branded gear Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel. Torus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr