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Remote WFM Specialist: Forecasting, Scheduling & Analytics

Navitus

Columbus, OH
  • Remote job

Navitus Health Solutions seeks a Specialist, Workforce Management to support forecasting, scheduling, and reporting to ensure service levels are met. The role involves data validation, dashboard creation, and continuous improvement of staffing plans across shifts and queues. The ideal candidate has extensive contact center experience with WFM tools, strong analytical skills, and a collaborative approach to meet evolving demand and service goals. #J-18808-Ljbffr Navitus

Vacancy posted 2 days ago
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