Field Service Specialist

Job Description

Job Summary:

Performs electrical apparatus work onsite at customers facilities. This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus.


Reports To:

Region Operations Manager or Field Service Supervisor

Company Overview:

Founded in 1985, Premier Power Maintenance is a leading provider of high voltage specialty services, NETA testing, P&C Commissioning, Life extension and Specialty Construction Services. Premier Power Maintenance strives to provide a relaxed, yet professional atmosphere that is fun to work in and one truly based on values, morals, and respecting our team members to the highest level. Premier Power Maintenance defines its services in six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair. Our goal is to provide customers with a safe, dependable, and uninterrupted power supply. We invest heavily in redundant tooling, test equipment, and team member training, which helps ensure an immediate and effective response to any service request. We have highly qualified field service personnel capable of assuring our customers that all emergencies will be handled promptly and professionally. We take pride in our safety and unparalleled expertise in the field.

Duties and Responsibilities:

• Execution of mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
• Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
• Troubleshoot, repair, replace, and clean all components in a substation.
• Ability to assist and/or lead in the following tests:

o Transformer Testing - Power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance.

o Cable Testing - Insulation resistance, tan delta, hipot, TDR, partial discharge, and cable thumper

o Circuit Breaker Testing - Insulation resistance, contact resistance, power factor, breaker timing, SF6 gas analysis, CT testing, high current testing, secondary injection testing, and vacuum bottle integrity testing.

• Participate in the installation, maintenance, and repair of electrical equipment.
• Understands basic purpose & function of both electrical-mechanical and solid-state relays.
• Participates in safety meetings and training.
• The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned.

Knowledge, Skills, and Abilities:

• Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Ability to assist in complex mechanical and electrical problems.
• Strong communication and problem-solving skills.
• Must have strong PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Doble DTAF and Power DB knowledge is preferred, training will be provided.
• Has demonstrated the ability to be consistently on time for daily work assignments, meetings, training, etc.
• Demonstrates organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
• Demonstrates the responsibility required to keep tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

Work Environment:

• Must be willing to relocate within 60 miles of the hiring regional office.
• Corporate business hours are Monday-Friday, 7:30am-4:30pm, but depending on the scope of works hours outside of business hours will be required.
• Work in close, but safe, proximity to live electrical substations.
• Must be able to work overtime including nights, weekends, and some holidays.
• Must be able to travel on overnight, multi-day, out-of-town projects.
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner.

Education and Work Experience:

• Requires a High School Diploma or GED. Bachelor's or Associates Degree in Electrical/Electronic Technology, or Military experience is preferred but not required.
• Experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning is preferred, but not required.
• Ability to set a goal and achieve NETA II certification.

Other Requirements:

• Must be able to pass a pre-employment criminal background check and motor vehicle check.
• Must be able to pass a pre-employment drug and alcohol test, as well as periodic, unannounced random testing.
• Must have a valid driver's license and be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs.
• Must be able to lift and maneuver at least 50 lbs.
• Must be willing to obtain a company paid TWIC card, OSHA 10/30 hour, MSHA, NFPA 70E, and CPR training.

Benefits:

• Medical, Dental, Vision, and other voluntary insurance programs are available
• Covers 100% of team member premiums for short-term disability, long-term disability, basic life insurance, and AD&D
• 401(k) plan
• Generous paid time off policy, with annual carryover option
• Opportunity for additional paid time off through our "Work Life Balance" program
• Six paid holidays per year, plus one floating holiday
• Years of service bonus
• NETA testing incentives
• Field incentive pay for procuring additional work
• Referral Bonuses
• Travel per diem reimbursement
• Education assistance program
• Potential relocation signing bonus
• Company cell phone or cell phone stipend, computer, and credit card
• Annual uniform and safety boot allowance

To learn more about Premier Power Maintenance, please visit our website at

Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Premier Power Maintenance (PPM) does not accept unsolicited resumes from staffing agencies or recruiters. To conduct business with PPM, a Master Services Agreement (MSA) must be implemented and confirmed by the company, prior to any submissions. If PPM receives a resume/candidate from a staffing agency or recruiter without a current MSA in place, PPM reserves the right to hire that individual without any legal or financial obligation to a staffing agency or recruiter.