Campaign Operations Manager

Campaign Operations Manager

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The global demand campaigns team at Stripe is responsible for delivering marketing campaigns that build awareness and engagement for our various audiences, solutions, and products worldwide. Campaign operations serve as the crucial "engine" for these campaigns, ensuring operational rigor and process standardization through scalable, end-to-end workflows. We are actively reimagining the campaign lifecycle through AI-powered automation—and this role will be at the center of that transformation.

As the Campaign Operations Manager, you'll own the operational foundation that powers Stripe's global demand campaigns—building the systems, processes, and workflows that allow our marketing teams to move faster and perform better at scale. You'll work across global, regional, and channel teams to design and implement the end-to-end campaign lifecycle, and you'll lead the charge on bringing AI-powered automation into how we plan, produce, and measure campaigns. This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution—the kind of role where the work you build today shapes how the entire campaigns function operates for years to come.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• 10+ years of demand generation, program management, or campaign operations experience
• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end workflows
• Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes
• Working knowledge of current AI and ML landscape as it applies to campaign operations, including familiarity with LLMs, agentic frameworks, and intelligent automation platforms
• Ability to build campaigns and programs from the ground up, orchestrating many moving parts across disparate functions
• Excellent presentation, writing, and communication skills
• Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups

Preferred qualifications:

• Deep understanding of marketing and how its varied disciplines work together
• Experience leading large, complex, global programs or initiatives
• Strong change management background and ability to communicate clearly and influence diverse stakeholder groups across global, regional, and technical teams
• Proven track record of designing and implementing internal processes to achieve efficiency and scale
• Experience with project management tools such as Asana, Monday.com, or Jira
• Experience at a highly dynamic, fast-growing growth tech company
• Experience in management consulting or program management roles

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

Office locations: New York, South San Francisco HQ, Seattle, or Chicago

Remote locations: Remote in United States

Team: Marketing

Job type: Full time