Director, Software Engineering
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
The Director, Software Engineering is responsible for defining and delivering the engineering strategy for next-generation agentic applications, reusable agent frameworks, and enterprise AI enablement capabilities. This leader will build and scale software platforms where agents operate as intelligent personas, embedded product capabilities, and orchestrated digital workers that solve meaningful customer and enterprise problems. The role requires a strong engineering leader who can translate emerging AI and agentic concepts into secure, reliable, observable, and production-grade systems, while also accelerating AI tooling adoption and modern engineering practices across the organization.
What We Are Looking For We Relentlessly Care About the What and About the How
• You make sound decisions with incomplete information, take ownership of outcomes, and adapt as circumstances evolve: Comfort with ambiguity
• The standards are high and the scope is broad. You pursue depth with genuine intellectual curiosity and apply rigorous judgment about where that depth is most needed: Curiosity and prioritization
• You invest in your teammates. You share what you learn. You measure your contribution by the strength of the team, not only by individual performance: Giver's mindset
• You understand that the strength of this team is inseparable from the diversity of thought, background, and experience each member brings. You contribute to a culture where different perspectives are actively sought, and where collective resilience matters as much as individual excellence: Cultural fit and team spirit
Key Responsibilities
• Define and lead the engineering vision for agentic applications, agent frameworks, and reusable AI platform capabilities that can be adopted across multiple products and teams.
• Build and scale engineering teams that create agents as product capabilities, agent personas for targeted workflows, and orchestration layers that support multi-step reasoning, tool use, and action execution.
• Drive the architecture and delivery of production-grade agentic systems, including context management, memory, tool integration, workflow orchestration, observability, evaluation, and safety guardrails.
• Establish a common agentic engineering framework that standardizes how teams design, build, test, deploy, monitor, and improve intelligent agents at enterprise scale.
• Partner with Product, Data Science, Security, Risk, and Platform teams to identify high-value use cases and translate them into scalable software solutions.
• Lead the adoption of AI-assisted engineering and developer tooling that improves productivity, code quality, speed of experimentation, and software delivery outcomes.
• Shape platform capabilities for agent lifecycle management, prompt and instruction management, model access, retrieval integration, policy enforcement, telemetry, and feedback loops.
• Drive engineering excellence across architecture, coding standards, testing, release governance, reliability, incident response, and cost-aware operations for AI-native systems.
• Define measurable success criteria for agentic products and platforms, including adoption, quality, accuracy, latency, resilience, developer experience, and business impact.
• Create reusable patterns, reference architectures, and golden paths that enable teams to move from experimentation to governed production delivery faster.
• Represent engineering leadership in executive reviews and cross-functional forums, clearly communicating technical trade-offs, delivery progress, risks, and strategic opportunities.
Qualifications
• Extensive experience leading software engineering organizations, including managers and multiple cross-functional teams, in product, platform, or enterprise technology environments.
• Strong track record of building scalable, secure, resilient distributed systems and cloud-native platforms used across multiple teams or business domains.
• Hands-on experience building or scaling Generative AI, LLM-powered applications, AI agents, workflow automation, or adjacent intelligent software systems.
• Deep understanding of agentic engineering concepts such as tool calling, orchestration, planning, memory, context handling, retrieval, evaluation, observability, and human-in-the-loop controls.
• Experience creating reusable engineering frameworks, platform services, or internal developer capabilities that accelerate enterprise adoption of modern technologies.
• Strong software engineering foundation across modern application architectures, APIs, microservices, event-driven systems, and cloud platforms such as AWS, Azure, or Kubernetes-based environments.
• Demonstrated ability to balance innovation with governance, including security, privacy, reliability, risk management, and responsible AI practices.
• Experience driving AI tooling adoption or engineering productivity initiatives that improve developer effectiveness and software delivery outcomes.
• Strong executive communication and stakeholder management skills, with the ability to influence strategy and explain complex technical trade-offs clearly.
• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field; advanced degree preferred.
All About You
The ideal candidate is a strong technical and organizational leader who can connect strategy, platform thinking, and hands-on engineering execution. You are energized by building the foundations for agentic software systems and turning AI capabilities into practical, secure, and scalable products. You understand that agents are not only assistants, but can also be designed as personas, workflow participants, and product capabilities that must be governed, measured, and continuously improved. You bring a strong bias for action, sound engineering judgment, and the ability to build high-performing teams that move quickly without compromising quality, trust, or enterprise standards. You are equally comfortable shaping long-term platform direction, guiding architecture and delivery decisions, and enabling broad AI adoption through strong tooling, patterns, and developer experience. Corporate Security Responsibility
Director, Software Engineering
Director, Software Engineering
Overview:
Who is Mastercard?
The Director, Software Engineering is responsible for defining and delivering the engineering strategy for next-generation agentic applications, reusable agent frameworks, and enterprise AI enablement capabilities. This leader will build and scale software platforms where agents operate as intelligent personas, embedded product capabilities, and orchestrated digital workers that solve meaningful customer and enterprise problems. The role requires a strong engineering leader who can translate emerging AI and agentic concepts into secure, reliable, observable, and production-grade systems, while also accelerating AI tooling adoption and modern engineering practices across the organization.
What We Are Looking For We Relentlessly Care About the What and About the How
• You make sound decisions with incomplete information, take ownership of outcomes, and adapt as circumstances evolve: Comfort with ambiguity
• The standards are high and the scope is broad. You pursue depth with genuine intellectual curiosity and apply rigorous judgment about where that depth is most needed: Curiosity and prioritization
• You invest in your teammates. You share what you learn. You measure your contribution by the strength of the team, not only by individual performance: Giver's mindset
• You understand that the strength of this team is inseparable from the diversity of thought, background, and experience each member brings. You contribute to a culture where different perspectives are actively sought, and where collective resilience matters as much as individual excellence: Cultural fit and team spirit
Key Responsibilities
• Define and lead the engineering vision for agentic applications, agent frameworks, and reusable AI platform capabilities that can be adopted across multiple products and teams.
• Build and scale engineering teams that create agents as product capabilities, agent personas for targeted workflows, and orchestration layers that support multi-step reasoning, tool use, and action execution.
• Drive the architecture and delivery of production-grade agentic systems, including context management, memory, tool integration, workflow orchestration, observability, evaluation, and safety guardrails.
• Establish a common agentic engineering framework that standardizes how teams design, build, test, deploy, monitor, and improve intelligent agents at enterprise scale.
• Partner with Product, Data Science, Security, Risk, and Platform teams to identify high-value use cases and translate them into scalable software solutions.
• Lead the adoption of AI-assisted engineering and developer tooling that improves productivity, code quality, speed of experimentation, and software delivery outcomes.
• Shape platform capabilities for agent lifecycle management, prompt and instruction management, model access, retrieval integration, policy enforcement, telemetry, and feedback loops.
• Drive engineering excellence across architecture, coding standards, testing, release governance, reliability, incident response, and cost-aware operations for AI-native systems.
• Define measurable success criteria for agentic products and platforms, including adoption, quality, accuracy, latency, resilience, developer experience, and business impact.
• Create reusable patterns, reference architectures, and golden paths that enable teams to move from experimentation to governed production delivery faster.
• Represent engineering leadership in executive reviews and cross-functional forums, clearly communicating technical trade-offs, delivery progress, risks, and strategic opportunities.
Qualifications
• Extensive experience leading software engineering organizations, including managers and multiple cross-functional teams, in product, platform, or enterprise technology environments.
• Strong track record of building scalable, secure, resilient distributed systems and cloud-native platforms used across multiple teams or business domains.
• Hands-on experience building or scaling Generative AI, LLM-powered applications, AI agents, workflow automation, or adjacent intelligent software systems.
• Deep understanding of agentic engineering concepts such as tool calling, orchestration, planning, memory, context handling, retrieval, evaluation, observability, and human-in-the-loop controls.
• Experience creating reusable engineering frameworks, platform services, or internal developer capabilities that accelerate enterprise adoption of modern technologies.
• Strong software engineering foundation across modern application architectures, APIs, microservices, event-driven systems, and cloud platforms such as AWS, Azure, or Kubernetes-based environments.
• Demonstrated ability to balance innovation with governance, including security, privacy, reliability, risk management, and responsible AI practices.
• Experience driving AI tooling adoption or engineering productivity initiatives that improve developer effectiveness and software delivery outcomes.
• Strong executive communication and stakeholder management skills, with the ability to influence strategy and explain complex technical trade-offs clearly.
• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field; advanced degree preferred.
All About You
The ideal candidate is a strong technical and organizational leader who can connect strategy, platform thinking, and hands-on engineering execution. You are energized by building the foundations for agentic software systems and turning AI capabilities into practical, secure, and scalable products. You understand that agents are not only assistants, but can also be designed as personas, workflow participants, and product capabilities that must be governed, measured, and continuously improved. You bring a strong bias for action, sound engineering judgment, and the ability to build high-performing teams that move quickly without compromising quality, trust, or enterprise standards. You are equally comfortable shaping long-term platform direction, guiding architecture and delivery decisions, and enabling broad AI adoption through strong tooling, patterns, and developer experience. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Director, Software Engineering in Ireland vacancy
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director of Software Engineering Mastercard is seeking a Director of Software Engineering to lead a team responsible for building and operating the...SuggestedFull timeWorldwideShift work
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview The Mastercard Fraud Platform team in Dublin have an exciting opportunity to hire a Software Development...SuggestedFull timeLocal areaWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview The Corporate Client Experience Program team is looking for a Manager, Software Engineering to help achieve...SuggestedFull timeWorldwide
- ...governments realize their greatest potential. Title and Summary Director of AI Engineering Overview Mastercard is seeking a Director of AI... ..., ensuring high standards in both AI development and software engineering practices Track delivery progress, manage risks...SuggestedFull timeWorldwideShift work
- ...set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II Overview The Virtual Card Management (VCM) team is part of the Commercial Transaction Management & Controls (CTMC)...SuggestedFull timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview The Program Modernization team at MasterCard drives transformation and champions modernization across...Full timeWorldwide
- ...set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II Software Engineer II - Test Automation/Java We are looking for a Software Engineer – Test Automation (Java) with 3+...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Role Overview We are seeking a highly capable Senior Software Engineer with a strong foundation in software development...Full timeWorldwideFlexible hoursShift work
- ...set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II in Test (SDET) Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Platform Engineering (vmware) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Development Engineer II - Data and Analytics The Business Experimentation and Optimization (BE&O) teams within Mastercard’s Services...Full timeImmediate startWorldwide
- ...realize their greatest potential. Title and Summary Lead AI engineer Who is Mastercard? Mastercard is a global technology company... ...across our platforms. This role sits at the intersection of software engineering, machine learning engineering, and applied data science...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview The Mastercard Fraud Scoring and Analytics Platform team in Dublin have an exciting opportunity to hire a...Full timeWork experience placementWorldwide
- ...HubSpot is building the next generation of AI-powered experiences across our go-to-market platform. We’re hiring a Senior Software Engineer II to join the Flywheel Context team - a foundational group responsible for building the data and context layer that powers intelligent...Remote jobWork at office
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer in Test The Mastercard Consumer Data Management (CDM) program are on a mission to evolve our services and drive adoption of...Full timeWork experience placementWorldwide
- ...services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Oracle Platform Engineer Principal Platform Engineer (Database) Location: Dublin, Ireland (Hybrid) Level: Principal / Lead Focus: 70% Architecture...Full timeWorldwide
$180k - $400k
...knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who... ...Ireland. Required Qualifications A minimum of 8 years of software, systems or reliability engineering experience. Experience...Temporary workWork at office- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Network Engineer-2 Overview The Data Center and Network team is seeking a highly motivated and experienced Lead Platform Engineer to spearhead...Full timeWorldwide
- ...Edge. ADI combines analog, digital, and software technologies into solutions that help drive... ...Twitter (X) . Product Applications Engineer About the Role As a Product... ...Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such,...Permanent employmentWork at officeRemote work
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Distributed Microservices Platform Role overview This role combines technical leadership, system design, and practical...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Lead, SRE Engineer Lead SRE Engineer, Site Reliability Engineering Our... ...identified. When patterns of failure or compatibility issues between software and infrastructure emerge, develop and implement strategies to...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Full Stack Software Engineer II - React and Java Overview Mastercard Payment Gateway Service (MPGS) is on the lookout for a passionate and innovative...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Lead Platform Engineer – AWS Cloud DevOps Engineer Overview Mastercard’s... ...Engineering Team is seeking a highly motivated and experienced Lead Software Engineer to spearhead the development of a robust AWS DevOps...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Software Engineer Who is Mastercard? Mastercard is a global technology company specializing in the payments industry. Our mission is to...Full timeWork experience placementWorldwide
- ...their greatest potential. Title and Summary Lead SRE Network Engineer Lead Network Engineer, Site Reliability Engineering Our Purpose... .... When patterns of failure or compatibility issues between software and infrastructure emerge, develop and implement strategies to...Full timeWorldwide
- ...governments realize their greatest potential. Title and Summary AI engineer II Who is Mastercard? Mastercard is a global technology... ...You will work closely with AI engineers, data scientists, and software engineers to build, deploy, and operate production AI systems....Full timeWorldwide
- ...their greatest potential. Title and Summary Site Reliability Engineer I-1 The Next Edge BizOps team is looking for a Site Reliability... .... • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating...Full timeWorldwideShift work
- ...and services that help people, businesses and governments realize their greatest potential. Title and Summary SR Azure Database Engineer Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Platform Engineer - Linux Overview: Linux Systems Administrator, Platform Support to provide support of technical hardware and software expertise in support of MasterCard Linux Operating systems and...Full timeWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Software Engineering. Be the first to apply!
Related searches
- startup software engineer Ireland
- senior software engineer remote Ireland
- software engineer Ireland
- software developer positions Ireland
- software developer Ireland
- software engineer full time Ireland
- financial software developer Ireland
- information technology software engineer Ireland
- consulting software engineer Ireland
- intel software engineer Ireland
