Care Manager

Position Title: Care Manager Location: Albuquerque, NM 87102 Description The Care Manager works under the supervision of the Program Manager and Clinical Director/Supervisor. This position will focus on provision of person-centered services behavioral support services to increase independent living skills and positive community involvement for enrolled participants. Why Choose New Mexico Solutions? New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact. We offer: Competitive pay Comprehensive benefits (health, dental, vision, Telehealth) Paid time off + 9 holidays Retirement plan options Tuition reimbursement + free CEUs Clinical supervision Wellness & employee assistance programs Mileage reimbursement for work related travel Public Service Loan Forgiveness (PSLF) - eligible employer Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program Essential Functions: Providing individual interventions to develop or enhance a client's ability to make informed independent choices and increase independent functioning in the community Providing skills building and support related care plan goals that address symptoms and barriers Ensuring members and their identified supports have access to medical, behavioral health, pharmacology, and age appropriate resiliency and recovery support services Participates in coordination, development, and implementation of person centered care planning, safety planning, and relapse prevention planning as indicated. Demonstrating the ability to recognize and assess suicide potential and risk, physical health risk and provide appropriate responses in emergency/crisis situation. Demonstrating the ability to recognize and identify symptoms of mental illness and substance use. Participating as a member of a multi-disciplinary team approach to treatment and recovery. Providing comprehensive outreach, engagement techniques, and follow up to all assigned individuals. Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations. Providing services that are person-centered, culturally relevant, and are non-judgmental and welcoming to divers populations. Documenting all services provided within expected time frames, meets service definitions and regulatory standards, is person-centered and meets quality improvement goals. Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations. Demonstrating excellent organizational skills and effective use of time management. Consistently meets established client care measure expectation. Participating in and completing all required training courses in an accurate and timely manner. Attending and participating in supervision sessions and demonstrating the ability to apply supervisory recommendations to work performance. Provides in on-call and crisis response/support responsibility as assigned. Other: Completes other administrative support duties and special projects as developed and assigned. Qualifications: Qualifications Education and Experience: Master's Degree in a human service-related field OR Bachelor's degree in a human service-related field and 1-year relevant experience working with the target population preferred OR High School Diploma or GED with a minimum of 3 years of experience working with the target population OR Certified Peer Specialist (CPS) or Certified Family Specialist (CFS) EXPERIENCE: Dependent on the type of education (see above). Entry-level position. Experience needs determined by hiring managers. OTHER: Valid drivers' license and meets the driving privileges guidelines established in HR Policy 12.6 "Vehicle Safety and Client Transportation," Knowledge and Skills: Demonstrated success in the following areas: Ability to manage time to meet all deadlines. Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately. Good verbal and written skills. Bilingual (English/Spanish) is preferred but not required. Position Type: Full Time Travel Percentage: Occasional Education Level: High School/GED Job Shift: Day #J-18808-Ljbffr