Field Technician - Water Pretreatment Equipment Repair

Job Description

Job Description

• Full Benefits: Medical and Dental Insurance with a generous employer contribution, Company Contributed HSA Contribution of $1200 family/$800 Individual annually, 401K with company matching, 15 PTO Days/14 Paid Holidays, paid birthday off, Company provided Life Insurance and Long-term disability, Short-Term Disability, Hospital, Critical Illness, FSA available, Health Club Reimbursement & Company Profit-Sharing Bonus (opportunity to achieve 3-4 weeks of salary in bonus pay)
• Strong Culture- Caring Leadership, High Engagement (4.62/5 Gallup Q12 score), Team and Company Events
• Career Growth- Hands-On training, Employee Development, Manager Investment, Continuing Education Reimbursement

What you will be doing:

• Perform scheduled and emergency service on water pretreatment equipment including water softeners, reverse osmosis systems, deionization systems, carbon filtration systems, chemical feed systems, and disinfection systems.
• Schedule preventative maintenance and execute preventive maintenance programs including resin cleaning, replacement, and testing, filter changes, RO membrane cleaning, testing, and replacement, system sanitizations, valve rebuilds, and control head programming.
• Diagnose and repair mechanical, hydraulic, and basic electrical/control issues.
• Conduct water quality testing including conductivity, TDS, chlorine, iron, pH, and hardness testing.
• Document results and determine system performance status.
• Startup and commissioning of new systems including equipment installation verification, programming controllers, setting regeneration cycles, flow balancing, and performance validation.
• Complete accurate service documentation including service reports, parts used, labor notes, and system condition reporting.
• Make repair recommendations to customers and salesforce on equipment systems.
• Communicate effectively with customers to explain findings, recommendations, and system condition, and coordinate follow-up service or repair needs.
• Maintain tools, PPE, truck stock, and cleanliness.

Experience you will need:

• Basic mechanical and electrical aptitude.
• Maintain up-to-date calendar on a daily, weekly, and monthly basis.
• Good organizational skills.
• Proficient use of Microsoft Word and Excel.
• Must be able to lift 50–75 lbs regularly, occasionally up to 100 lbs with assistance.
• Frequent bending, kneeling, squatting, and working in confined mechanical spaces.
• Extended periods of standing and walking during service calls.
• Ability to climb ladders and work at elevated or tight access locations.
• Exposure to chemicals, wet environments, drain areas, and mechanical rooms.
• Must be able to safely handle hoses, media, tanks, and piping components.
• Manual dexterity required for valve rebuilds, tubing work, and control wiring adjustments.
• Ability to drive company vehicle for extended periods between job sites.
• Use proper PPE at customer job sites and when handling chemical products.
• Must pass a Human Performance Evaluation, Motor Vehicle Report, and Drug Screening.
• High School or GED Equivalent, Technical Degree or military service preferred.
• Must be able to communicate in English and read proficiently in English.
• Must be legally authorized to work in the U.S.
• Must currently be 18 years of age.
• Overnight travel may be required.
• Participate in on-call rotation for emergency service support.
• Pretreatment experience: 3-5 years required.
• Driver's License required.