Shipping Supervisor
SBH Health System
Shipping Supervisor
Essential Function: Responsible for most operational and financial aspects of the distribution center shipping department, including budget performance, work schedule planning, managing and coordinating the shipping of beauty products, supplies, transfers, and show orders. Ensures the accuracy, timeliness, cost effectiveness, and regulatory compliance (DOT/FAA, EPA, OSHA) of product movement for all shipments. Ensures the integrity of all warehouse inventories with compliance to all production/shipping-related ICC rules and policies. Assists Director of Distribution/Warehouse Manager with employee relations concerns, including payroll, recruiting, performance reviews, policy communication and enforcement, conflict resolution, and teamwork within the facility and company. Provides a safe, healthy and secure work environment for employees by assisting the Director of Distribution in continually addressing all ergonomic and health issues.
Primary Duties
10%: Provides a safe, clean, healthy and secure work environment for employees by assisting the Director of Distribution/Warehouse Manager in and enforcing company safety, ergonomic, egress, hazardous training/Right to know, Shipping of Dangerous Goods, loss prevention and other related programs; creating and enforcing site specific addendums to such policies; performing and monitoring proactive reviews of such programs, conducting periodic walkthroughs/inspections of work area and equipment; and communicating issues/infractions to upper management and taking appropriate action as directed.
10%: Assisting Director of Distribution/Warehouse Manager with maintaining efficient cost control by operating within the operational budget set for their department by efficient use of labor and wage cost, supplies, maintenance, and other related tasks. Suggesting refinements to improve operational efficiency.
55%: Supervises the day to day shipping tasks in the warehouse to ensure timely and accurate completion of activities; including planning/monitoring outbound shipping schedule, preparing/packing orders for shipment and loading of outbound freight, coordination with parcel/common/contract carrier(s), auditing activities to verify that processes are followed correctly and all merchandise is pulled correctly according to procedures and protected from damage, and partnership with fellow members of the leadership team.
15%: Assist Director of Distribution/Warehouse Manager, Human Resources and Payroll with all employee relation concerns including: scheduling employee work hours, monitoring breaks, tardies and absences, approve time clock records, reports and absence reports, filling open positions, training and development of employees, evaluating employees, carrying out disciplinary actions (to include recommending discharge).
8%: Conduct and participate in regular meetings and communication within department, with other departments and shifts, and with other related departments outside of the facility in order to promote a positive team environment focused on satisfying the needs of the customer and protecting the interest of the company; including start up meetings, staff meetings, shift change over, communication with merchandising regarding vendor receiving priorities, discrepancies and other related issues, communication with accounting and accounts receivable regarding receiving issues.
2%: Perform all other duties as requested by management.
Knowledge, Skills and Abilities
High school diploma or equivalent
3 years experience in general warehousing and distribution
2 years experience as a leader in a production environment
Competencies / Attributes
Ability to lead a team, plan a shift, provide performance feedback and coaching, develop talent, and partner with fellow Supervisors in a fast-paced production environment.
Proficiency with Microsoft Office Suite including Outlook, Teams, Excel and Word programs, Warehouse Management Systems (WMS), Transportation Management Systems (TMS).
Thorough knowledge of the standard industrial procedures for shipping material and all related processing of paperwork; understanding of material handling equipment including automated conveyance and sortation systems and forklifts.
Excellent oral and written communication skills.
Working Conditions / Physical Requirements
Must be able to perform the basic lifting and system tasks for all warehouse functions and departments including receiving, put away, picking, packing, cycle counting, order checking, loading, and shipping.
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