Vendor Managed Inventory Specialist

Vendor Managed Inventory (VMI) Specialist Ensures customer satisfaction through solutions by providing on‑site customer service support including order replenishment, product put‑away, Lean (6S), maintaining solutions equipment, etc. Partners with sales and business development teams to drive incremental revenue and growth through solutions. Job Details Requisition ID: 20711 Employment Type: Full Time Job Category: Vending Management Work Location: Houston, TX Duties and Responsibilities Drives MSC customer loyalty through the support and promotion of solutions. Supports and collaborates with MSC customer solutions and sales associates through execution of the CARE program. CARE includes Clean, Arrange, Relationships, Exceed Expectations and more. Maintains 6S appearance of all solutions equipment. Daily logging of activity in Salesforce (SFDC). Ensures appropriate stock levels (min/max) are maintained. Unpacks, receives, and puts away product at all solution points of use. Connects with customer contact to ensure retention of solution. Drives product expansion through spot buys and incremental solution growth. Leads focus of 100% safety compliance for the VMIS team. Repairs and maintains vending solution equipment to company standards. Recommends opportunities for solutions/spot‑buy growth to sales associates and management, documenting these in SFDC. Supports shared profitability improvement goals in assigned accounts. Maintains knowledge of all inventory management solutions. Establishes productive, professional relationships with key personnel in assigned customers. Maintains high customer satisfaction ratings that meet company standards. Utilizes routing software tools to adhere to the planned schedule and documents daily activities. Maintains daily timekeeping using MSC approved time‑management applications. Fosters the MSC culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participates in special projects and performs additional duties as required. Education and Experience High‑school diploma or equivalent required. Preferred: inventory management or customer service experience. Relevant military experience is a plus. Skills Excellent customer service skills. Excellent verbal and written communication skills. Computer literacy and proficiency in Microsoft Office applications. Excellent time‑management and organizational skills. Other Requirements Valid driver’s license required. Position requires over 80% daily travel within assigned territory. Occasional overnight travel required. Ability to lift up to 50 lbs. Ability to consistently walk, lift, bend, stretch, stand for long periods of time required. Must be willing to adhere to customer safety and personal protective equipment (PPE) protocols. Additional Information This position may require access to International Traffic in Arms Regulations (ITAR) and/or Controlled Unclassified Information (CUI). Compensation Starting at $20.00 – $21.50 per hour, depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries and the cost of labor in the respective city. Actual compensation is based on the candidate’s relevant experience, education, and peer pay equity. The company reserves the right to modify the range as market conditions change. Benefits Our associates are our top priority and investing in their well‑being supports health, well‑being, and financial future. Benefits include dynamic health‑care plans, generous 401(k) and stock‑purchasing programs, tuition reimbursement, and paid time away for holidays, vacations, and illness. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. #J-18808-Ljbffr