Customer Service Representative
Trade Supply Group
Job Description
Job Description
Water Mill Building Supply is hiring a Customer Service Representative to join our showroom team in Water Mill, NY . In this full-time role, you’ll answer questions, coordinate with sales associates, and help customers from their first inquiry through order completion.
If you enjoy connecting with people, solving problems, and keeping details organized, this role offers a chance to put those strengths to work in a busy showroom—with training and opportunities to grow.
What you’ll do
- Assist customers by phone, email, and in person with friendly, professional service.
- Provide accurate information about products, services, orders, and company policies.
- Schedule customer appointments with sales associates.
- Process orders, returns, exchanges, payments, and other customer requests accurately.
- Resolve questions and concerns, coordinating with sales and other departments when needed.
- Follow up with customers to ensure their requests are addressed.
- Document customer interactions and maintain accurate records.
- Help keep the showroom professional and welcoming.
- Protect confidential customer information and follow company procedures.
- Meet established customer service, quality, and performance standards.
What you’ll need
- Strong verbal and written communication skills.
- A helpful, approachable attitude and the ability to remain calm when resolving customer concerns.
- Attention to detail, organization, and problem-solving skills.
- Comfort using computers, email, and business software.
- Ability to multitask, prioritize, and work both independently and with a team.
- Ability to reliably commute to Water Mill, NY .
Preferred qualifications
- Previous experience in customer service, customer support, retail, a showroom, administration, or sales support .
- High school diploma or equivalent.
- Experience processing orders and managing customer relationships.
- Familiarity with Microsoft Outlook, Excel, Word, or Solar Eclipse .
- Bilingual or multilingual skills.
Schedule
- Full-time, Monday through Friday
- 8:00 AM–5:00 PM
- On-site in Water Mill, NY
Compensation & Benefits
- Competitive compensation
- Paid time off
- Health and other benefits, where applicable
- Training and professional development opportunities
- Opportunities for career growth and advancement
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Water Mill, NY vacancy
- Are you looking for a dynamic role where you can enhance customer experiences? Join us to assist shoppers, manage transactions, and maintain a welcoming store environment. Bring your customer service skills and organizational talents to a team that values your contributions...Suggested
- ...our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others... ...from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto...SuggestedFor contractorsWork at office
James Grossi - State Farm Agent
Southampton, NY1 day ago - ...join our team. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in scheduling and provides an opportunity to gain valuable experience in...SuggestedPart timeFlexible hours
- ...us expand nationally. We prepare marketing materials, engage in customer education and work primarily online. No sales, billing or... ...Reliable computer with high-speed internet Long-distance telephone service with 3-way calling ability Ability to multi-task Ability...SuggestedFull timePart timeLive inWork at officeLong distanceFlexible hours
- ...our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others... ...recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including...SuggestedFor contractorsWork at office
James Grossi - State Farm Agent
Southampton, NY3 days ago $65k - $85k
...Preferred* ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for... ...vital to our daily business operations and customers' success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better...For contractorsWork at officeState Farm
Southampton, NY1 day ago$16.5 - $20.25 per hour
...As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day...Hourly payLocal areaFlexible hoursShift work$25 - $29 per hour
...Customer Service Representative (CSR) About the Tortorella Group : Founded in 1981, The Tortorella Group is Long Island's premier swimming pool engineering, design, construction, and service company. Between New York City and Montauk, we serve the world's most...Hourly payFull timeWork experience placementSummer workWork at officeImmediate startMonday to FridayFlexible hoursTortorella Group
Hampton Bays, NY3 days ago- ...Opportunity for advancement Paid time off Training & development *Bilingual Spanish Highly Preferred* Role Description As a Customer Service Representative - State Farm Agent Team Member with James Grossi - State Farm Agent, you will generate the kind of exceptional client...
$16.5 - $20.25 per hour
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day...Hourly payLocal areaFlexible hoursShift work$26.46 - $36.37 per hour
...Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to... ...present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves...Full timeContract workTemporary workLocal areaFlexible hoursNight shiftWeekend workSunbelt Rentals
Southampton, NY4 days ago- ...Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate...
HAMPTON S AIR HEATING AND AIR COND
East Quogue, NYa month ago $16 - $20 per hour
...apart: our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping everyone fly high together. As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. What you’ll do:...Hourly payFlexible hoursShift work$65k - $95k
DiLandro Andrews is a full-service engineering firm serving architects, owners, and contractors across Long Island. Based in Southampton... ...and design of high-end residential projects, including custom homes, estates, and complex renovations. Position Overview We...Full timeFor contractorsWork at office$17.2 - $21.84 per hour
Customer Communications Representative I US-NJ-Burlington Job ID: 34953 Type: Full-Time # of Openings: 1 Category: Customer Service/Support CUSA Burlington Office About the Role Responsible for ensuring all service calls are answered and entered into company systems in...Hourly payFull timeFor contractorsFor subcontractorCasual workLocal areaShift work- ...U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company... ...ensuring that customers are provided with friendly and courteous service. Experience a rewarding job and a caring company culture...Work at officeLocal area
$17 per hour
...experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly... ...Bar Responsibilities Deliver quality protein smoothies and customer service in the Fuel Bar Handle pre-orders and orders on the spot...Hourly payFull timePart timeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shift$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Wainscott, NYmore than 2 months ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Wainscott, NYmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Water Mill, NYmore than 2 months ago$23 per hour
...Description We are looking for a Counter Sales Representative union to join our Schwing Electrical Supply team in... ...Representative Union is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting...Full timeTemporary workFor contractorsWork at officeImmediate startFlexible hoursSchwing Electrical Supply
Southampton, NY25 days ago$17.2 - $23.37 per hour
Client Service II Representative- Mailroom (2nd Shift) US-PA-Philadelphia Job ID: 34678 Type: Full-Time # of Openings: 1 Category: Office Services... ...: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management...Hourly payFull timeFor contractorsFor subcontractorCasual workWork at officeLocal areaAfternoon shift$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Wainscott, NYmore than 2 months ago- ...of our team, you will be responsible for delivering a premium customer experience and helping us increase overall dealership sales. This... ...owned and operated • Employee discounts on products and services Sales Compensation & Perks: • Base + commission pay structure...Flexible hours
JLR Long Island
Southampton, NY2 days ago - ...app Work independently while meeting project deadlines Represent Strategic Retail Solutions professionally in retail locations... ...such as the following are encouraged to apply: Premium Retail Services Acosta Crossmark SPAR SAS Retail Services...Weekly payFlexible hours
$45k - $65k
...and team-oriented environment at Bob's. As a Guest Experience Sales Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere-just the way Bob's intended! What You'll Bring to...Hourly payFull timePart timeLocal areaFlexible hoursAfternoon shift$40k - $60k
...communicators with the ability to build rapport and clearly articulate the value of City Fitness. * Customer-focused with a genuine desire to provide outstanding service. * Driven by success and eager to exceed sales goals with the support of a collaborative team and dedicated...Full timeNight shift$40k - $50k
...on new challenges. As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology,... ...motivated team * Build relationships in the local community and represent the AT&T brandPay & Perks* Base pay + competitive commission...Full timeLocal areaAfternoon shiftPrime Communications
Southampton, NY3 days ago- Retail Operations Job Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing has remained the same: our commitment to providing exceptional service and products. Stop & ShopNight shift
$20 per hour
...settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people... ...to a supervisor Effectively communicates with authorized representative regarding individual progress as instructed by the Board-...Hourly payFull timeContract workLocal areaWeekend workAfternoon shiftYAI
Southampton, NY5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer Water Mill, NY
- client service Water Mill, NY
- customer service Water Mill, NY
- customer relations Water Mill, NY
- customer service position Water Mill, NY
- customer support Water Mill, NY
- senior customer experience consultant
- senior customer care specialist
- bilingual customer service consultant
- night shift customer service agent