Senior Product Designer

Senior Product Designer

We are looking for a highly-motivated, visually biased, versatile Senior Product Designer to join our design team. Product Designers have tremendous responsibility in defining the product and experience strategy, understanding and communicating user needs, and working with teams across multiple areas to prototype and build new digital experiences. We are looking for experienced designers who love to transform large-scale, complex problems into intuitive, simple and impactful products. The success of our business depends on our ability to deliver exceptional customer experiences, and we need designers who can collaborate with engineers, product owners, and others across the business to bring them to life.

Collaborate with product owners and engineers to identify new product opportunities, define problems & goals, and oversee the development process. Assist in the planning and execution of user research and usability testing. Contribute to new feature definition and exploration, from concept through execution, within an integrated team that meets business needs, user needs, and technical feasibility. Produce and oversee the creation of wireframes, user flows, prototypes, and production quality designs that effectively communicate design directions and detailed designs. Create and evolve consistent affordances across product families to enhance and standardize the usability of the interfaces. Partner with and direct other designers and developers to deliver user-friendly mobile-first customer experiences. Own designs across the entire product development lifecycle from design concepts through to production and deployment, and a custodian of quality in the last mile of product delivery. Advocate for a clean, simple user-centered interface. Help grow a diverse and talented team while focusing on cultivating a culture of collaboration and experimentation focused on optimal customer experience. Ensure quality and consistency of work assigned to members of the design team. Assist in the development and maintenance of the Design System and component library.

Basic qualifications include 8+ years industry experience in innovating digital product design, an agile critical thinker with passion for navigating and resolving complexity and ambiguity, demonstrates high level of client focus, service-mindset and ownership; running to problems and accountability as we escort designs from concept to production, experience/aptitude in UX design (ability to create sitemaps, wireframes, user journeys, prototypes, etc.), success in creating and launching products/experiences in a large production program with product owners, engineering and design, seeks to understand user behavior and motivations using qualitative and quantitative research methods, experience working with design systems and demonstrable understanding of the benefits of re-use and design standardization, and the ability to build consensus around your creative vision, defend decisions with data.