Safer Gambling Specialist - Fixed Term at Aristocrat Malta

Safer Gambling Specialist - Fixed Term job at Aristocrat. Malta. What You'll Do Reviewing and monitoring customer’s accounts using the company's internal systems, in line with the responsible gaming guidelines Identifying high risk players by conducting analysis of customers’ behaviour and activity. Proactive outbound communication in the form of phone calls, emails and sms to ensure that the players are gambling responsibly. Handling of inbound customer communication via phone, chat and email. Knowing and promoting our Responsible Gaming tools. Maintain knowledge and awareness of the constantly evolving regulatory landscape Working closely with the AML department to assess the customer’s affordability. What we're looking for Experience and a passion in taking care of customers. Previous experience in RG & AML – added asset. Fantastic verbal and written command of the English language. Attention to details. Excellent written and verbal communication skills. Travel Expectations None Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. #J-18808-Ljbffr