Cash Application Specialist

Cash Application Specialist

Hybrid role. Location: Mason, OH (Hybrid Tuesday every week in office and 3rd Thursday of month in office). Work hours: M-F 8 am to 5pm.

Major duties and responsibilities:

• Daily processing of cash receipts and postings to customer accounts, including charging payments made by credit card, other adjustments to customer accounts for credits/debits and account write-offs
• Identify daily unapplied amounts, post to customer accounts, call on back-up and provide A.R
• Maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs)
• Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cards
• Support center management and the A/R Manager with respect to any relevant issues relating to cash receipts, applications, collections, bankruptcies
• Encodes checks and balances checks received to cash receipts and encoding machine totals
• Collections Specialist and Deductions Specialist interaction
• Includes daily importation and balancing of sales batches

Basic qualifications:

• Strong analytical and problem solving skills
• Advanced knowledge of Microsoft Word and Excel
• Ability to work in both team and individual environments
• Strong customer service and communication skills, both oral and written
• Understand and adheres to a high level of confidentiality and integrity
• Ability to quickly grasp and retain information and concepts
• Ability to multitask and prioritize handling of issues
• Experience in customer service or insurance related role/processes

Preferred qualifications:

• Self-starter, sense of urgency, works well under pressure
• Knowledge of vision and/or insurance benefits
• Understands third party benefits and administration
• Ability to promote integrity and a strong work ethic
• Knowledgeable in continuous improvement methods
• Knowledge and experience in SAP

Syntricate Technologies