Lead, LM Operations

About the Role RXO is a leading provider of transportation solutions. As a Lead, Operations in Last Mile, you will coordinate with site leadership to support all home delivery services and manage day‑to‑day warehouse operations. Responsibilities Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily. Leverage operational metrics to identify improvement areas and create actionable plans to enhance business performance. Train material handlers to meet safety, quality, and productivity goals. Foster positive relationships with warehouse staff, contract carriers, and driver helpers. Manage the dispatch of contract carriers and resolve issues throughout the day. Partner with the Operations Manager to identify problem areas and reorganize routes to improve operational efficiencies. Provide training and development for contract carriers, dispatchers, and warehouse personnel to exceed customer expectations. Qualifications 4 years of experience in operations. Experience with Microsoft Office. 2 years of experience in logistics or transportation, inventory control, and merchandise reconciliation. Excellent verbal and written communication skills. Strong interpersonal and leadership skills. Required Physical Abilities Lift up to 50 lbs. Benefits Comprehensive medical, dental, and vision plans. 401(k) retirement plan with up to 5% company match. Pre‑tax accounts to help streamline eligible expenses. Company‑paid disability and life insurance. Employee Assistance Program (EAP). Career and Leadership Development Programs. Paid time off, company holidays, and volunteer days. Equal Opportunity Statement We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement and RXO’s Privacy Notice to California Job Applicants for more information. #J-18808-Ljbffr RXO, Inc.