Senior Service Desk Incident Manager - Secret Clearance
HRB
A technology services provider is seeking a Service Desk Incident Manager to oversee service requests and IT incidents, utilizing ITIL practices and ServiceNow. The ideal candidate has over 5 years in IT support, a Bachelor's degree or equivalent experience, and relevant certifications. This role is crucial for enhancing IT operations and ensuring user satisfaction across all supported environments. The position requires a collaborative approach and strong problem-solving skills. #J-18808-Ljbffr HRB
Vacancy posted 5 days ago
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