Support Associate - White House Black Market

Overview The Support Associate supports a customer‑ and product‑focused sales culture, aligning with core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. This role contributes to a standout work environment, promoting learning and growth. Location: 3252 Ridgedale Center. Functional Responsibilities Operational Excellence Process merchandise—ticket, store, and reorganize for floor replenishment, maximize stock space. Properly merchandize new products and represent them promptly. Enter receiving documents into the computer system, reconcile invoices with items received; complete store‑to‑store transfers and locate requests accurately and timely. Process visual packet materials, props, signage; store stockroom hardware, hangers, and sign holders. Participate in pricing changes and markdowns. Assist with visual directives: floorsets, window changes, signage placement. Customer Experience Support MAPS principles and standards through strong operational processes that reinforce an omni‑channel experience. Teamwork and Growth Promote inclusive problem solving. Seek development opportunities and solicit feedback. Perform additional duties as assigned. Assist with boutique cleanliness and organization. Competencies Culture – embody FAS values and guiding principles: customer focus, trust, engagement, results, high performance. Complexity – navigate complex, high‑quantity information to solve problems. Planning – prioritize work to meet commitments aligned with goals. Organizational Savvy – manage policy, process, and people dynamics. Courage – address difficult issues, speak honestly. Qualifications High school diploma or equivalent. Prior stock or cashier experience preferred. Minimum 18 years of age. Excellent communication and customer service skills. Strong organizational skills; ability to multi‑task in fast‑paced environment. Adaptable to company technology. Capacity to stand for majority of shift. Work quickly within strict timelines. Demonstrate teamwork. Exposure to visual merchandising and product placement techniques desirable. Communicate via headset with customers, associates, and management. Regular attendance essential; flexible schedule including nights, weekends, holidays. Physical Requirements Constant walking/standing—67–100% of 8‑hour shift. Occasional lifting up to 50 lbs—1–33% of shift. Frequent climbing—34–66% of shift. Compensation & Benefits Hourly wage: $11.41 – $14.25, determined by qualifications. Part‑time associates eligible for employee assistance and discount programs. For more benefits information, visit our Careers page. EEO Statement Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy, lactation, genetic information, gender, sexual orientation, veteran status, or any other protected category. #J-18808-Ljbffr