Senior Systems Engineer

SUMMARY

• Senior Systems Engineer opening in Irvine, CA with a stable, global enterprise (onsite position)
• On call rotation once every 5 weeks
• No travel

RESPONSIBILITIES Systems Support and Administration - 65%

• Provide Infrastructure services in all areas needed: storage networking, Operating System, directory services, server virtualization, system backup and restore, system monitoring/alerting and response, server builds, application installation and configuration
• Level 2 and Level 3 Support for problems identified with systems. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians
• Troubleshoot and resolve system issues. Identify and help implement prevention measures. Follow Severity 1/outage procedures and processes.
• Participate in after-hours upgrades, troubleshooting, and/or on-call availability as scheduled.
• Perform database monitoring, backup/restore and general administration activities.
• Manage ProofPoint email security gateway, anti-virus and anti-spam software. 65%
• Create and maintain documentation as it relates to server equipment, and configuration(s).
• Follow and help maintain formal procedures and policies related to server operating patching, system security, database integrity, performance monitoring and system changes.

Technology Projects - 35%

• Evaluate current systems in area of specialty to identify areas for improvement or new direction and provide as input into future systems strategies.
• Evaluate new technologies in area of specialty and provide input into future systems strategies.
• Influence and contribute to detailed designs, functional and technical, for all projects.
• Create, request, and present technical specifications and requirements for purchasing of new servers and server equipment via quote procedure
• Work closely with IT staff to clearly define issues and/or requirements that result in modifications to any of the systems, hardware or OS in area of specialty.
• Provide expert advice, training and project management and technical support for various projects in area of specialty.

Additional Responsibilities - 10%

• Accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC).
• Other responsibilities and accountabilities may be assigned based on business and organization needs.
• Effectively transition senior level knowledge to other members of the team to help grow the organization as a whole.
• Train and mentor other team members in team standards, processes and methodologies.
• Accountable for hardware and software license management, upgrades and warranty in area of specialty.

REQUIREMENTS

1. Windows Server Operating Systems
2. Active directory
3. MS Exchange
4. VMWare and/or Hyper-V NAS/SAN administration

Nice to have experience:

1. Bachelor's Degree in a related IT field
2. ITIL
3. Powershell or other scripting experience
4. SAN administration
5. Disaster recovery
6. Data center infrastructure
7. Networking experience
8. SQL Server

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