Clinical Care Coordinator, Oncology

Payroll Title:
BLANK AST 3 Department:
La Jolla MCC Cancer Ctr Clinic Hiring Pay Scale
$29.42 - $42.16 / Hour Worksite:
Lightwave Avenue Appointment Type:
Career Appointment Percent:
100% Union:
CX Contract Total Openings:
1 Work Schedule:
Days, 8-Hour Shifts, Monday-Friday


#139852 Clinical Care Coordinator, Oncology

Filing Deadline: Fri 6/12/2026
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UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 6/2/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.


Reassignment Applicants : Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under general supervision, the Clinical Care Coordinator/Administrative Assistant provides high-level administrative and clinical support to Head and Neck Surgical Oncology division. This role is essential in managing complex scheduling, coordinating multidisciplinary care, and serving as the primary liaison between patients, providers, and clinical teams.

Key Responsibilities

• Process external referrals received via Biscom fax, including transcription of orders, authorization follow-up, and uploading documentation into Epic.
• Coordinate all aspects of new patient intake, including patient registration, referral triage, collection of outside medical records and imaging, scheduling of new patient consultations, and assistance with financial clearance processes.
• Provide professional phone support and customer service to internal and external customers, including patients, providers, staff, and referring offices.
• Provide clinic template support by assisting with return patient scheduling, clinic template maintenance, opening and closing clinic sessions, and optimizing clinic utilization to ensure appointment slots are consistently filled.
• Serve as a central point of collaboration and communication for faculty, clinic staff, administrators, and both internal and external partners.
• Possible support with Tumor Board coordination and management activities, including:
  • Collecting and compiling pathology reports, slides, and imaging from internal and external sources.
  • Preparing case materials for multidisciplinary review by Pathology and Radiology teams.
  • Scheduling meetings, maintaining historical case documentation, and distributing meeting minutes and follow-up materials.

MINIMUM QUALIFICATIONS

• Three (3) years of related experience.
• Experience in working in a large, complex healthcare setting.
• Experience working with Health Insurance companies and Community Medical Groups.
• Knowledge of scheduling medical appointments, surgical procedures, and authorization processes.
• Excellent communication skills with the ability to communicate clearly both verbally and in writing.
• Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint) and Electronic Medical Record.
• Excellent customer service skills, with the ability to interact well with care teams, and all patients and families.
• Strong organizational skills and ability to prioritize and multitask effectively in a fast-paced environment.

PREFERRED QUALIFICATIONS

• Prior Oncology experience.
• Experience with Epic EHR system (including Cadence).
• Knowledge of medical and scientific terminology.
• Knowledge of various insurance products and third-party payors.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and a pre-employment physical.

Pay Transparency Act


Annual Full Pay Range: $61,429 - $88,030 (will be prorated if the appointment percentage is less than 100%)


Hourly Equivalent: $29.42 - $42.16


Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!


Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit:


UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.


UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.


Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.


a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace