Boat Movement Specialist

Job Description

Job Description

Essential Job Duties:

· Be able to drive a boat safely on the water under all weather conditions.

· Be able to drive a Gordy’s pick-up truck safely, towing and not towing

· Maintain neat and clean service facilities & equipment.

· Ability to read Launch Report and ensure that boats are efficiently and effectively delivered on time and to the right destinations

· Ability to implement effective and efficient work procedures.

· Assist Yard with boat movement as necessary.

· Keep all trucks clean inside and out.

· Knowledge of customer boats and locations.

· Respect customer and company property at all times

· Ensure all summer storage customers are receiving the highest quality of service on a personal level.

· Taking responsibility for launching boats

· Taking responsibility for the haul trucks

· Keeping track and organization of Gordy’s trailers

· Learning Launch Master and the computer

· Daily Administrative Needs

· Having the right tools and equipment in haul vehicle and boat (id est. oils, ropes, battery charger, hot box, etcetera)

· Explore ways to better serve customers (Internal & External).

· Develop ways to communicate with customers to maintain a “personalized environment” and obtain feedback to monitor customer satisfaction. (id est greeting customers, boat locations, ease of access for customer pick up, signage, etcetera)

· Respect customer wishes and property.

· Report all accidents and/or injuries to department manager immediately

Qualifications:

· Experience in driving, towing, launching and retrieving boats

· Valid Driver’s License and Phone

Physical Requirements:

· Sitting and driving for long periods

· Standing/Moving/squatting/bending over occasionally to hook/unhook trailers

Travel Requirements:

· All Gordy’s locations, storage locations, lakes, as needed to grab and launch boats

Work Schedule Requirements:

· Schedule will vary throughout the season, based on staffing needs, ranging from, Sunday – Saturday 8 am to 6 pm

· In trucks to complete on location tasks

Founded by Gordon “Gordy” Whowell and family in 1955, Gordy’s Lakefront Marine has a rich history of providing fun in the sun on Geneva Lake. What began as a seasonal Boat Ride and Rental operation has evolved into a diversified company with a wide range of offerings.

For 70 years, Gordy’s has been a trusted name for boating, helping both residents and visitors make the most of their time on beautiful Lake Geneva. Our main location in Fontana sits on the tranquil west end of the lake, offering a peaceful yet vibrant hub for all things boating. In addition to our Fontana location, we proudly serve customers at our showrooms in Lake Country, WI, Fox Lake, IL, and seasonal floating locations at Burnham Harbor in Chicago, providing easy access to our premium boats and services.

At Gordy’s, “Exceptional Customer Service” is more than a motto—it’s a promise we’ve kept for seven decades. Whether you’re buying your dream boat, getting expert service, or simply stopping by for a great meal on the water, our team is dedicated to making every experience seamless and enjoyable.

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