Donation Center Attendant (RDC) 032

Job Title

Receives all donations in an expedient, courteous manner and places items in the appropriate place. Operates company owned equipment.

Essential Duties and Responsibilities:

Financial Sustains growth through financial stewardship & fiscal responsibility.

Accepts all donations from customers, providing outstanding customer service.

Ensures that a receipt is offered to each donor, regardless of the size of the donation.

Sorts incoming donations based on general type of merchandise.

Responsible for correctly labeling all gaylords for correct merchandise type including storage, pick-up, and transport.

Creates manifest for shipping and transport of outgoing gaylords including trucks and trailers.

Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.

Understands that any donated merchandise, whether saleable or not, is the property of Goodwill of Central and Northern Arizona and has no authorization to give it away for any reason.

Customer & Community Collaborates with customers to understand and deliver customer's needs & expectations.

Assists customers with unloading furniture or other items.

Cleans restrooms, parking lot, and donation area. Sweeps and spot mops donation center floor.

Operational Excellence Implements strategies to maximize resources and infrastructure.

Maintains the placement of all merchandise and the organization of the donation center.

Keeps leader informed of problems and makes appropriate recommendations.

Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.

Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Ensures works areas are maintained in a clean, uncluttered, hazard free condition.

Immediately takes action and/or reports any unsafe or potential hazards and reports all team member and non-team member injuries to the RDC Operations Leader.

Team Goodwill Promotes a culture that embraces growth & development to meet the needs of our team.

Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.

Performs other related duties, as assigned

Minimum Qualifications (Education, Experience, Skills):

High School education or equivalent

Excellent customer service skills

Ability to be trained and take direction

Ability to speak and read English proficiently

Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

5 Medical Plans

Employer Funded Health Reimbursement Account (HRA)

3 Dental Plans

Vision Plan

401K

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick and Vacation

Paid Holidays

These are just a few highlights of our key benefit offerings!

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at View phone number on click.appcast.io, option 5.