Customer Success Manager
Auxmode
Customer Success Manager
The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and building strong relationships with our clients. CSM will be responsible for supporting the daily operation and maintenance of client accounts, organizing client data and information and managing client expectations. CSM should be excellent at digital management– keeping documents, notes, and data organized, and have excellent verbal and written communication skills.
Responsibility of Customer Success Manager
- A strong process methodology and planning through a passion for customers, people and success.
- Responsible for overseeing our client base, managing customers inquiries and reporting directly to the team leaders.
- Overall responsibility is to build customer loyalty and foster long-term customer relationships by ensuring that customers have a positive experience.
- Understand and effectively communicate Aux Mode's value proposition, technology, processes, and partnerships.
- Respond to customer inquiries about product questions, provide solutions to complex use cases and workflows, and help customers resolve issues and bugs on a day-to-day basis.
- Inputting all notes and metrics using our CMR (CopperCRM).
- YouTube and Facebook updates for customers.
- Weekly individual and team review meetings to measure accomplishments.
- Work from home available. A fun, casual work environment on site or virtual.
Requirements
- Proven experience managing YouTube channels and / or other digital platforms.
- Deadline oriented and results focused, with a strong attention to detail.
- Ability to thrive in a fast paced environment.
- Ability to balance independent and team-oriented tasks (i.e., self-motivated team player).
- Strong analytical and consultative skills.
- Effective time management skills – ability to prioritize and meet deadlines.
- Must have excellent written and verbal communication skills.
- Prior work experience.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in United States vacancy
$64.5k - $182.9k
...is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid... ...strength of the Cox family of companies.RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring...SuggestedLocal areaRemote workVisa sponsorship$64.5k - $182.9k
...is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid... ...strength of the Cox family of companies.RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring...SuggestedLocal areaRemote workVisa sponsorship- Job TitleCustomer Success Manager Job DescriptionThe Sage Intacct Accountants Program (SIAP) is a strategic partnership between Sage Intacct... ...-enabled outsourced accounting and advisory practices. The Customer Success Manager (CSM) for the Sage Intacct Accountants...SuggestedWork at office3 days per week
$90k - $120k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions...SuggestedWork at office$98.5k - $172.7k
LOCATION: Hybrid - 8 days a month in the office (Chicago, Indianapolis, Waltham, Dallas, Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a senior individual contributor position responsible for establishing and managing structured...SuggestedFull timeTraineeshipWork at office- ...committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the... ...solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights...Contract work
$89k - $133k
...innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our... ...share the product roadmapQualificationsTo be successful in this role you have:You have 5+ years of account management, implementation, or sales experience in software...Work at officeRemote workFlexible hours$100k - $110k
...impacts every single one of us. Our path to success is paved with our proprietary technology... ..., and this role is a key member of the Customer Success team making that happen.Your... ...retention and growth. As a Customer Success Manager, you’ll lead a designated book of...Temporary workWork at officeLocal areaRemote work- ...industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell,... ...better operations, across 13.9 million managed assets and 79.5 million completed work... ...your book.Design and execute scalable success motions — automated lifecycle campaigns,...Work at office
- ...actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.STARLINK CUSTOMER SUCCESS MANAGER (LATAM BACKHAUL)Starlink is delivering high-speed, low-latency internet around the world. Customer Success is the post-...Permanent employmentContract workLocal areaWeekend workAfternoon shiftEarly shift
$125k - $250k
...When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through...Work experience placementLocal areaFlexible hours$98k - $125k
...brand governance and control.We are leading the shift from management to AI-powered content orchestration. By integrating human-led... ...Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing...Work at officeShift work- ...put the global economy within everyone's reach while doing the most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will...
$128.2k - $192.2k
...hard work pay off, for our people, our customers, and the world around us. As a Fortune 5... ...0 company and a leading AI platform for managing people, money, and agents, we’re shaping... ...right place.About the RoleAs a Customer Success Manager, you will work with leading organizations...Full timeWork at officeRemote workHome officeFlexible hours- ...develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.The ID Watchdog (IDW) Customer Success Manager will be responsible for handling key employer relationships within our Identity Theft Protection team and overall...Full timeContract workWork at officeImmediate startRemote work
$80k - $125k
Customer Success Manager - Drayage & Supply Chain | CargomaticEmployment Type: Full-Time | On-Site | ExperiencedThis is not a remote position. Relocation assistance is not offered.About CargomaticCargomatic connects shippers and carriers in real time through our digital...Full timeRelocation package$130k - $150k
Customer Success ManagerAt Sectra, we contribute to a healthier and safer society by developing solutions that help healthcare organizations... ...the customer lifecycle.About the RoleAs a Customer Success Manager, you will serve as a trusted partner and primary relationship...$110k - $168k
San FranciscoCustomer Success /Full-Time /On-siteAs a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions. You will take ownership of a book of business...Full time- ...to solve big problems, stay close to our customers, and grow together. You will be part of a... ...values trust, accountability, and shared success where your work truly matters.Job SummaryAs an Enterprise Customer Success Manager at Idira, you will use your skillset to build...Contract workWork experience placementRemote workVisa sponsorshipWork visa
$135.27k - $161.58k
...Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer... ...evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning... ...-facing customer success, account management or strategic consulting organization. SaaS...Work experience placementWork at officeLocal areaWork from home3 days per week$89k - $118k
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive...Contract workWork at office- ...global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people... ...More about our mission and what we offer.Job DescriptionAs a Customer Success Manager, you'll own the operational strategy and execution...Immediate start
$132.89k - $166.11k
...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most.... ...What you’ll doAs an Enterprise Customer Success Manager, you will serve as a financial...Work at officeRemote workWork from home$170k - $220k
We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele. The ideal candidate...Local area$147.76k - $221.64k
...about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better... ...Power Division has an open opportunity as a Customer Success Manager (CSM). The CSM will oversee and coordinate project execution...Full timePart timeWork experience placementCurrently hiringWork at officeRelocationRelocation packageFlexible hours$100k - $120k
Manchester, NHEnterprise - Enterprise Sales & Customer Success /Full Time /HybridAbout FullscriptWe’re an industry-leading health technology... ...and shape the future of care.The Executive Customer Success Manager, Growth & Expansion (ECSM) owns the full lifecycle of Fullscript...Full timeContract workImmediate start- ...enterprise solution for frontline workforce management. Fountain’s automated, customizable... ...Fountaineers as we empower our hundreds of customers and millions of frontline workers around... ....About the jobFountain’s Customer Success teamAs an Enterprise Customer Success Manager...Remote workHome officeFlexible hours
$78k - $126k
...performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment...For contractorsWork at officeFlexible hours$125k - $250k
...When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through...Work experience placementWork at officeLocal areaFlexible hours$86.5k - $138.5k
...BOX) is the leader in Intelligent Content Management. Our platform enables organizations to... ...world of content management and empower our customers to completely transform workflows across... ...shift.WHY BOX NEEDS YOUOur Customer Success team powers long-term customer value and...Live inWork at officeShift work3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- customer success executive United States
- customer success project manager United States
- technical customer success manager United States
- customer success manager csm United States
- senior customer success manager United States
- success manager United States
- customer success manager remote United States
- customer success manager United States
- sr. customer success manager United States
- student success manager United States