VIP Cocktail Server House of Blues New Orleans

Job Opportunity At Live Nation Entertainment

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Role Responsibilities

Anticipate and respond to guests' needs

Strong working knowledge of all beverages

Answer guest questions, make recommendations, suggestively sell beverages and menu items; take orders

Communicate drink orders to bar through Point of Sales system

Deliver drinks, maneuvering trays through large crowds

Maintain line of sight/atmosphere control by circulating through your work area throughout shift

Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.

Keep tables clean/wiped

Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques

Maintain House of Blues safety and sanitation standards

Follow housekeeping standards per HOB policy

Keep current on all standard operating procedures

Request identification from any guest who appears to be under 30 years of age

Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies

Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager

Receive payment and process cash, credit card or Traveler's check transactions according to HOB policy

Ensure that comp and void checks are processed according to HOB policy

Articulate vocabulary with the ability to adapt and socialize with current audience

Exemplary and professional grooming standards

Assist other servers and staff as needed

Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift

Ability to understand and execute flawlessly the standards and procedures of Bottle Service

Qualifications Required

High School Diploma or equivalent

Flexible schedule and ability to work late hours

Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems

Must have a minimum of 2 years of experience serving in an upscale dining and night life venue

Tolerance of all cultures, music and art forms

Responsible Alcohol Awareness Training Certification or Equivalent

Ability to deal with intoxicated guests in a positive and safety minded manner

Preferred Qualifications

Cash handling experience

Basic knowledge of wines, spirits, and Mixology

Experience recognizing valid ID's

Experience in a live music environment

Physical Demands/Working Environment

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs. using proper lifting techniques

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.