IT Field Technician

Job Description

Job Description

Position Summary

F2OnSite is seeking reliable, experienced IT Field Technicians to support a multi-site equipment installation and deployment project.

Technicians will be responsible for installing wireless temperature-monitoring sensors and cellular connectivity devices, validating connectivity through a mobile application, and completing installation documentation.

This project does not involve electrical work, construction, structured cabling, or equipment repair.

Responsibilities

• Travel to assigned locations and check in with the onsite point of contact.
• Inventory provided equipment and verify all required installation materials are available.
• Identify designated refrigeration and food-storage equipment requiring monitoring.
• Install and configure approximately 5–19 wireless temperature sensors and one cellular cloud connector per location.
• Use a mobile application to scan QR codes, register devices, and verify temperature readings.
• Test wireless connectivity and adjust device placement as needed.
• Securely mount devices according to installation instructions.
• Complete installation checklists, take required photos, and document work performed.
• Review completed installations with the onsite point of contact and obtain acknowledgment.
• Document and return unused equipment according to project instructions.
• Communicate with remote support teams regarding technical issues or installation questions.

Required Qualifications

• Previous experience in IT field services, desktop support, hardware deployment, smart-hands support, or low-voltage device installation.
• Basic understanding of wireless connectivity and device troubleshooting.
• Comfortable using smartphone applications, scanning QR codes, and registering devices.
• Ability to follow detailed installation instructions and complete accurate documentation.
• Strong communication skills and professional customer-service experience.
• Ability to work independently and manage assigned site visits.
• Reliable transportation and willingness to travel to multiple locations.

Required Tools

• Smartphone (Android or iPhone) with camera, cellular data, and QR-code scanning capabilities.
• Laptop or tablet for documentation, if required.
• Basic hand tools (screwdrivers, flashlight, measuring tape).
• Portable charger and charging cables.
• Basic cleaning supplies.
• Closed-toe, slip-resistant footwear.

Installation equipment and mounting materials are expected to be provided.

Training Requirements

Mandatory project-specific training must be completed before the first onsite assignment.

Selected technicians will be required to:

• Complete recorded installation training.
• Review the installation guide and procedures.
• Understand mobile application setup, device registration, sensor placement, and connectivity testing.
• Follow required documentation and escalation procedures.

Additional Information

• Work will be assigned based on project scheduling and geographic availability.
• Technicians may be assigned multiple locations within the same area.
• All work must be completed according to approved installation procedures.
• Technicians must provide accurate installation documentation and communicate any issues before leaving the site.

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\rWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.