Manager, Software Engineering (Moveworks) (Orlando)

Job Posting Title

Manager, Software Engineering (Moveworks) Req ID: 10152658

Department Description

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Team Description

The Manager, Software Engineering leads the front-end and back-end Moveworks solution engineering team within HR Products, responsible for the platforms that power Employee Services for over 200,000 Walt Disney Company employees. You will own engineering delivery, platform support, and technical execution for Moveworks. You will manage a team of 4-6 Solution and Software Engineers, plus a team of offshore and near‑shore managed service resources providing platform support. You report directly to the Senior Manager, Software Engineering.

What You’ll Do

• Lead, mentor, and develop a team of 4-6 Solution and Software Engineers. Provide coaching, career pathing, and growth plans for each team member.
• Manage a team of offshore and nearshore managed service resources.
• Act as a technical coach on engineering best practices, standards, and Moveworks platform excellence.
• Identify and grow future engineering leaders within the team.
• Drive platform architecture, design, and implementation within Moveworks.
• Oversee Tier 2 engineering support for production Moveworks HR solutions, ensuring high availability and fast incident resolution.
• Manage offshore and nearshore managed service teams providing day‑to‑day platform support, ensuring quality and accountability.
• Collaborate with partner teams to maintain data quality, compliance, and platform integrity.
• Partner with Product Managers, Designers, and Platform and Solution Architects to define and prioritize user‑centric enhancements that provide measurable value.
• Translate complex business requirements into scalable, maintainable software solutions.
• Lead code reviews, testing, and deployment of enterprise‑grade features.
• Align roadmaps and resolve delivery issues across teams and domains.
• Set the vision for Moveworks engineering strategy, balancing platform modernization with stability.
• Champion agile delivery practices (Scrum, Kanban) to drive consistent, value‑focused output.
• Serve as the escalation point for complex technical issues and architectural decisions.
• Communicate technical progress, risks, and delivery status clearly to Technology Leadership, Product, and business stakeholders.

What Success Looks Like in Year One

Moveworks operates with high availability and a clear, prioritized engineering roadmap. Offshore and nearshore managed service teams operate within defined SLAs with clear accountability, and consistent delivery quality. Engineers on the team have documented growth plans and career development paths. Product and People and Culture stakeholders view engineering as a reliable, innovative and technically credible delivery partner. At least one platform initiative is launched that measurably improves the employee experience.

Required Qualifications & Skills

• 7+ years of hands‑on engineering experience with deep technical knowledge.
• Moveworks Certified Agent Studio Developer.
• 2+ years leading engineering teams and delivering complex AI implementations.
• 2+ years experience managing or coordinating offshore and nearshore managed service teams.
• Proven proficiency in Moveworks production environment.
• Expertise in integrated AI solutions.
• Experience building and optimizing API integrations (REST/SOAP) with external systems such as ServiceNow, SAP and Workday.
• Strong track record of delivering complex initiatives across cross‑functional teams.
• Ability to communicate technical concepts and risks clearly to non‑technical stakeholders.

Preferred Qualifications

• Experience with ServiceNow or comparable HRSD platform in an enterprise environment.
• Agile certification (CSM, SAFe or equivalent).
• ITIL v3 or later certification or demonstrated application of ITSM best practices.

Required Education

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent work experience.
• Master’s degree in Computer Science, Information Systems or a related discipline.

Salary and Benefits

The hiring range for this position in Orlando, FL is $163,400 – $219,100 per year; in Burbank, CA is $171,600 – $230,100 per year; and in Seattle, WA is $179,700 – $241,000. The base pay will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and other benefits, dependent on the level and position offered.

Job Posting Information

Segment: Enterprise Technology and Data
Primary Business: Enterprise Products
Category: Software Engineer
Employment Type: Full time
Primary City, State, Region, Postal Code: Orlando, FL, USA
Alternate City, State, Region, Postal Code: USA – CA – 820 S Flower St
Date Posted: 2026‑06‑09