Service Receptionist / Customer Service / Cashier

Service GreeterClassic Ford / Lincoln - Columbia is in need of several outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.What You Do:Responsible for greeting all customers in a polite and friendly mannerHelp us to provide an excellent customer service experience by interacting with customers to determine satisfaction levelsSolicit positive social media responses and reviewsResponsible for accepting payment for completed service work and balancing receipts at the end of shiftResponsible for restocking refreshments, food, and lobby materials in the customer loungeResponsible for keeping the lounge area neat and inviting during business hoursSuccessful attributes and skills:Excellent communication skills and ability to be a team playerAbility to minimize and redirect customers frustrationsTrainableOutgoing and friendly personality with great customer handling skillsProfessional appearanceStrong organizational skillsCompensation and benefits:Base pay is hourly and determined by your skills, experience and performanceMedical, Dental and Vision PlansVacation Time401k PlanPaid trainingVehicle purchase discounts