Senior Living Sales Counselor

Job Description

Job Description

Sales Counselor – Premier Retirement Living Community

Are you a seasoned sales professional with a proven track record, looking for an opportunity where you can truly make a difference? This is a rare and exciting role designed for someone like you—offering qualified inbound leads, the chance to represent an industry-leading retirement living community that has a positive impact on seniors' lives, and a dynamic, fast-paced, performance-driven environment. At Stoneridge Creek, we understand that great salespeople thrive on purpose and results. You’ll be joining a team that values high performance and rewards it generously.

Target Earnings: $150,000+ which includes $82,000 in Non Recoverable Draw (with substantial earning potential for top performers)
Comprehensive Paid Training Period: Starting at $100,000 during a 90-day training period.

Compensation Structure: Guaranteed compensation + highly competitive performance-based bonus plan paid bi-weekly.

• LOTS of growth opportunity in a stable & beautiful work environment.
• Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Talent development program.
• Access to on-demand pay.

Why You’ll Love Working at Stoneridge Creek:

• Strong Earning Potential: Start with guaranteed compensation of $82,000, with earnings tied to your performance. Exceptional performers have the opportunity to earn industry-leading compensation packages and receive Circle of Excellence and Presidents Club accolades.
• Comprehensive Training: During your training period, you’ll earn up to $100,000 as you master product knowledge, sales techniques, and customer relationship management techniques to excel and succeed in this role.
• Make a Real Difference: Represent a product that positively impacts lives - offering active seniors a purpose-built campus life featuring an aquatics center, full gym, multiple restaurants, and 200+ engaging activities, parties, and social opportunities. Plus, residents enjoy the peace of mind that comes with priority access to long-term care at the adjacent health care center with assisted living, memory care, and long-term care in skilled nursing.
• Fast-Paced, High-Reward Environment: We value performance and reward top sellers generously. If you thrive on achieving goals and love a challenge, you’ll be right at home here.
• Beautiful Work Environment: Enjoy working in a beautifully landscaped, resort-like community that makes coming to work both rewarding and fun. Our teams also enjoy community-sponsored lunches for just $2.50 daily!

As a Sales Counselor (internally called Residency Counselor), you’ll manage the sales process from initial inquiry to move-in. You’ll have the unique advantage of working with qualified inbound leads , making it easier for you to focus on building meaningful relationships and sales momentum. Your responsibilities will include:

• Managing the full sales process from first inquiry to deposit and move-in.
• Engaging prospective residents via phone, email, and in-person tours to build lasting relationships and facilitate the decision-making process.
• Offering personalized guidance to prospects and their families on available living options, services, and the care levels offered at the Community.
• Collaborating with marketing and move-in teams to ensure a seamless transition from lead to resident.
• Actively participating in marketing events and contributing to the development of strategies to attract new leads.
• Achieving sales goals and meeting customer contact metrics set by the Marketing Director.
• Documenting all interactions in our CRM to ensure efficient follow-up and organization.

What We’re Looking For:

• Proven Sales Success: A history of consistently exceeding sales targets and building strong client relationships.
• Relationship-Driven Approach: High emotional intelligence is essential. You’ll need to navigate sensitive, emotional decisions with care and empathy, ensuring clients feel supported and confident during what can be a vulnerable time.
• Self-Motivation and Independence: Thrives in a role where you manage your own sales process with discipline and a proactive attitude.
• Strong Communication Skills: Clear, persuasive communication with both individuals and groups.
• Tech-Savvy: Comfortable utilizing a CRM system to manage and track sales activity (Salesforce) and Microsoft Office (Word, Excel, Outlook)
• Sales Experience (Senior Living Not Required): At least five years in a high-touch, relationship-driven sales role. Senior living experience is a plus, but not necessary.

Ready to Join Our Winning Team?
If you’re a seasoned sales professional who’s passionate about making a difference and thriving in a results-driven environment, apply today and become a key player in our community’s success.

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