Sr. Applications Support Engineer

Sr. Applications Support Engineer | Cardone Training Technologies, Inc. (CTTI) — part of Cardone Enterprises Reports to: Chief Information Officer, CTTI About CTTI And The Cardone Ecosystem Cardone Training Technologies is part of Cardone Enterprises, a group generating more than $750M in annual revenue across real estate, business education, consulting, health, and financial services. Cardone Capital manages $5.3B+ in assets under management. The Cardone brand reaches over 20 million followers worldwide and is built on the 10X Movement founded by Grant Cardone. CTTI runs the sales, marketing, and business education arm at global scale. You will be based at 10X HQ in Aventura, Florida — the headquarters of the organization. Joining CTTI means stepping inside one of the most recognized names in business performance. Role Summary You own the daily health of the SaaS stack that runs CTTI. You keep 300+ people productive, their identities secure, and their Macs compliant. When something breaks, you fix it. When something slows the business down, you automate it. When leadership needs numbers, you deliver them. This is hands‑on engineering work with real authority. You report directly to the Chief Information Officer. On‑site in Aventura, full time: This role is on‑site at 10X HQ in Aventura, Monday through Friday. We work in person because that is how our team collaborates, moves quickly, and supports the people who depend on these systems. Not hybrid. Not remote. What you will own Applications administration (tier 2 /3) Google Workspace Enterprise — user administration, security controls, groups, Drive governance Zoom Enterprise — licensing, account administration, security and recording policies Zendesk — agent and workflow administration, SLA and macro design, reporting Okta — SSO policies, app assignments, lifecycle automation, MFA JAMF + Apple Business Manager — MDM, compliance, remote commands, OS rollouts PandaDoc — template and workflow administration, integrations, approvals Ongoing administration across NetSuite, HubSpot, JotForm, and Aloware Automation and optimization Redesign workflows that slow the business down — not just close tickets Build automations with Zapier, Make, Google Apps Script, or native APIs Standardize onboarding and offboarding so nothing slips through Reporting and visibility Build dashboards and SaaS usage audits leadership can act on Turn ticket metrics, platform analytics, and SaaS spend data into real decisions Enablement Write clear documentation and short video walkthroughs Run onboarding sessions and quick training for new hires and departments Vendor and strategy Hold vendors accountable — escalations, roadmap asks, renewals Support the CIO on quarterly reviews, compliance work, and contract evaluations What we require Core platforms — deep, hands‑on experience Google Workspace Enterprise administration Zoom Enterprise administration Zendesk administration Working experience with Okta — SSO, policies, provisioning JAMF and Apple Business Manager PandaDoc administration Plus 5+ years administering business SaaS at scale Identity and access fluency — SSO, SAML / OIDC, MFA, provisioning and deprovisioning Clear written and verbal communication Ability to work on‑site in Aventura, Monday through Friday What gives you an edge Bilingual English / Spanish Scripting in Python, Bash, or PowerShell Zapier, Make, or Google Apps Script running in production Familiarity with PCI, HIPAA, or Zero Trust principles NetSuite, HubSpot, Aloware, or JotForm administration experience Why join the Cardone ecosystem Work inside a company generating $750M+ in annual revenue across multiple businesses Cardone Capital manages $5.3B+ in assets — you are supporting real scale Be part of a brand recognized globally for the 10X Movement and business performance training Access to Cardone University and internal professional development A culture of ownership, execution, and opportunity earned through results Compensation and benefits Annual performance bonus eligibility Medical, dental, and vision coverage 401(k) retirement plan Paid time off and paid holidays On‑site parking at 10X HQ Access to Cardone University and internal training resources Commitment to Diversity As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. #J-18808-Ljbffr Cardone Training Technologies, Inc.