Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Posting: Sales Account Manager – Entry Level
Location: Gresham, Oregon
Company: Brad Hornback State Farm Agency 

About Us:
We are dedicated to providing our clients with personalized insurance solutions and outstanding customer service. As a trusted State Farm Insurance Agency, we value integrity, teamwork, and a commitment to helping our community protect what matters most.

Position Overview:
We are seeking a motivated and customer-focused Sales Account Manager to join our team. This is an entry-level position ideal for individuals looking to start a rewarding career in insurance sales and customer service. No prior experience is necessary — we provide paid comprehensive training and support to help you succeed.

Roles and Responsibilities:

• Develop and maintain relationships with new and existing clients to understand their insurance needs.
• Assist customers in selecting appropriate insurance products, including auto, home, renters, life, and more.
• Provide accurate information about policies, coverage options, and State Farm services.
• Process insurance applications and assist clients with claims when necessary.
• Maintain detailed records of client interactions and transactions in compliance with company policies.
• Collaborate with team members to identify sales opportunities and improve customer satisfaction.
• Attend training sessions and stay updated on industry trends and product knowledge.

Qualifications:

• Strong communication and interpersonal skills.
• Self-motivated with a positive attitude and willingness to learn.
• Ability to work independently as well as part of a team.
• Basic computer skills and comfort using customer relationship management (CRM) software.
• High level of comfortable having conversations on the phone and by utilizing email and company texting platforms.
• Customer service or sales experience is a plus but not required.
• Must be authorized to work in the United States.

What We Offer:

• Comprehensive training program and ongoing professional development.
• Competitive salary with performance-based bonuses.
• Supportive team environment with career growth opportunities.
• Benefits package including health/dental/vision insurance, retirement plans, and paid time off.

Starting Base Salary - $36,000 (increases every 6-months based on performance). Well performing team members typically receive the following range in compensation (based on salary/commissions/bonuses):

Year 1 - $45,000 - $65,000 annually
Year 2 - $65,000 - $80,000 annually
Year 3 - $80,000+