Office Assistant II

Tehama County Veteran Service Office

The Tehama County Veteran Service Office assists veterans, their dependents, and survivors with obtaining benefits from federal, state, and local agencies administering programs for Veterans. Advocates on behalf of Veterans for veterans' rights and provides information and referrals. TCVSO assists with obtaining state and federal benefits such as:

• Life insurance
• Health care
• Compensation (service connected)
• Pension (non-service connected)
• Education and training
• Vocational rehabilitation
• Burial reimbursements including survivor benefits
• College fee waiver (for dependents throughout California)
• Free lifetime TRAX bus passes

About the Position: Under direct or general supervision, provides a variety of general clerical support activities to an assigned County department, which may include word processing, data entry and organization, receipt of payments, telephone and counter reception, record keeping, report preparation, and filing. Provides information and assistance to the general public.

Ideal Candidate: Candidates should be comfortable in a professional office environment and be capable of communicating in all environments of customer service. Proficiency in Microsoft Word, Power Point, Excel and Outlook is desired. It is preferred that candidates are familiar with areas such as; CW-5 and Medi-Cal reports, Cal Vet Subvention Funding Processes, Outreach Coordination, Knowledge of Military services, Securing Veterans Discharge Records, Service Treatment Records, Marriage, Divorce, and Death Certificates, handling Confidential Materials, facilitate client flows and scheduling appointments, familiar with VBMS and expert with VetPro Data systems.

Examples of Duties:

• Performs a wide variety of clerical work including maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies, and recording information based on established regulations and procedures.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures.

Ability to:

• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform the assigned work.
• Process sensitive and confidential documents.

Minimum Qualifications:

• Equivalent to the completion of the twelfth (12th) grade.
• Office Assistant II: One (1) year of office support experience involving customer service and contact with the public or higher level coursework in office or business practices. Other combinations of education and experience may be considered.

License & Special Requirements:

• A valid California Class C driver's license or alternative form of transportation may be required for some positions at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Current, less than 1 year old, typing certificate.

The department is recruiting for one (1) vacancy. In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Office Assistant II, as well as subsequent vacancies, which occur during the life of the eligibility list. New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step. Please submit ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered. To learn more about Tehama County's Recruitment & Selection process, please click here. If you have questions about this recruitment please contact: Shawn Bondon, VSO View phone number on click.appcast.io | View email address on click.appcast.io All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.

Equal Opportunity Employer / Americans With Disabilities Act Compliant / Veterans' Preference Policy / Drug-Free Workplace

Benefits:

Note: These benefits do not apply to extra help employees. Rates listed in this flyer represent a full-time employee's accrual rate and health insurance premium rate. Part-time employees will have pro-rated accruals and health insurance premium rates based on the number of hours they work. This position is represented by the Local 39 bargaining unit.

Salary: Annual salary step increases based upon satisfactory performance and completion of one year of employment (Step A to E).

Health: Approximately 80% of the premium for medical, dental, and vision plan is paid by the County (EPO Plan). The plan covers the employee and all eligible dependents at NO ADDITIONAL COST! Employee premiums are $234.54 per month as of January 1, 2025 and $266.97 as of January 1, 2026 for employee and all eligible dependents.

Paid Leaves: Benefits also include an annual paid leave plan of:

• 96 hours of vacation (increases upon continuous years of service)
• 96 hours of sick leave
• 14 paid holidays plus one 8 hour personal holiday

Life Insurance: Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County.

Retirement: A retirement plan through CalPERS. CalPERS Formulas:

• Classic member = 2% @ 55
• New Member = 2% @ 62

A Deferred Compensation retirement plan option with a County match of up to a maximum of $60 per month.

Assistance & Programs:

• Employee Assistance Program: Provided to all employees and employee's family members at no cost.
• LiveHealth Online: Access to a medical provider 24/7 from the comfort of your home at NO COST!
• Lark: Diabetes Prevention Program
• Livongo: Diabetes Management Program
• Hinge Health: Lower Back & Joint Pain Program
• Carrum Health: Enhanced Surgery Benefits Program
• Assist to Own: Down Payment Assistance Program