Fulfillment Associate

We are seeking a detail-oriented Outbound Processing associate to join our team. This role ensures that all customer returns are processed according to the operational procedures in a timely manner. The ideal candidate has a strong understanding of computer components, and electronics, coupled with a passion for delivering exceptional productivity. This is an hourly, non-exempt position based in California and complies with all applicable state labor laws, including meal and rest breaks and overtime regulations. Job Description Sort, prioritize, and route incoming packages. Sort and prepare merchandise for RMA requests. Responsible for contacting a variety of vendors for RMA. Create and manage vendor and internal transfer documentation. Collaborate with the fellow team members and management to troubleshoot and resolve issues. Adhere to company and safety standards during all processing and handling procedures. Support continuous improvement initiatives to enhance quality and frequent improvements of returns processing. Other duties as assigned Job Requirements High School diploma or GED required Must be 18 years of age or older Must be available to work occasional nights, holidays and weekends Strong verbal and written communication skills Must have strong computer skills, including but not limited to MS Word and Outlook. Ability to form partnership with department and gain intimate knowledge of department operations Detail-oriented, and self-motivated with desire to continuously improve operations Exhibit strong business curiosity and must be willing to explore details to challenge status quo Ability to work both independently and with a team in a collaborative work environment Ability to treat all information confidentially Adaptable and proactively able to move with the change while maintaining a positive attitude Strong attention to detail and ability to identify defects or irregularities. Ability to lift up to 50 lbs. and work on your feet for extended periods Essential Mental & Physical Function 100% warehouse setting with standing, walking, lifting up to 50 lbs. Might also use forklift, conveyor, drill for shipping/inventory/return purpose. Walking, stooping, standing, stretching, bending, lifting, and sitting for long periods of time Ability to work under extreme environments such as high heat and cold weather Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment Job will be performed in a warehouse environment that may be noisy, dirty, hot and/or cold Equipment Used RF Scanner. Pay Transparency Pay Transparency The base salary range for this position in Ontario, CA is $18.00/hour. Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed above. Standard warehouse environment. Travel Requirements N/A Date Posted EEO is the Law Employer Privacy Policy ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr