Facilities and Maintenance Manager

The Facilities and Maintenance Manager will support a 24-hour operation, monitor technician performance and verify that assigned projects, maintenance, and repair procedures are carried out to airport standards. Provided daily oversight of maintenance procedures related to the hangar and terminal buildings. The Facilities and Maintenance Manager is responsible for supporting overlapping shift work and alternating personnel. The Facilities and Maintenance Manager will verify and enforce policies and procedures to ensure the safety of employees and customers by OSHA and BOS Airport Policies. The Facilities and Maintenance Manager will establish and maintain daily communication with the customer and generate reports as required. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Ensure corrective and preventative maintenance and repairs to building systems to include but not limited to mechanical, electrical, plumbing, ventilation and HVAC systems, life/safety systems, basic carpentry and drywall. Establish priorities daily for all facilities maintenance requests and adjust technician schedules to meet regular and emergency demand. Implement work order schedules and maximize usage of available capacity and resources along with daily office operations. Provide employees with the steps needed to complete work orders. Coordinate work with other BOS department employees and contractors. Function as a contact for the customer and provide the customer with status reports as required. Ensure that maintenance was coordinated with the appropriate airport personnel. Coordinate the use of outside vendors for various repairs and monitor performance; facilitate bids for third‑party workers; review and make recommendations. Manage facility spend and budgets for daily operations and special projects per customer requirements. Manage expenses; submit itemized receipts monthly to Account Director. Capture before and after work photos. Provide to Account Director on a weekly basis. Identify opportunities for improvement of the facility and the facility maintenance program. Ensure timecards are accurate and submitted to the appropriate payroll personnel on time. Advise HR of Monitor inventory, to include tool audits, and order supplies. Ensure operational compliance with all appropriate laws and policies (including OSHA safety practices and procedures). Ensure completion of company issued safety programs. SUPERVISORY RESPONSIBILITIES/LEVEL OF SUPERVISION Manage and supervise 1st, 2nd, and 3rd shift technicians. Responsible for training, development, and work assignments. Conduct performance appraisals; reward and coach employees; discipline adhering to Keystone policies; address employee issues promptly. Proven ability to manage by influence and ability to build and maintain credibility. Receives general direction as to goals and the achievement of those goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals. Participate in the interview process; assist with the selection of new employees for the team; onboard and train employees as needed. ATTRIBUTES FOR SUCCESS Establish and maintain effective client rapport for a mutually beneficial business relationship. Ensuring the highest level of professionalism. A commitment to continuous improvement and professional development. Practice ownership, take accountability, and can manage own work, prioritize tasks, and deliver quality results on time and with limited supervision. Ability to work in a fast‑paced environment and build and maintain collaborative working relationships. Ensure the smooth operation of the technician team by creating a culture of efficient execution. Create an environment in which employees thrive by prioritizing safety; respect and clear expectations. KNOWLEDGE, SKILLS, AND EDUCATION Bachelor’s degree in business, facility management, engineering or building construction or a combination of education and equivalent experience. Advanced level of understanding and experience in electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair. 7-10 years of facility management experience. Proficiency in MS programs - PowerPoint, Excel, Outlook, Word. High proficiency with Computerized Maintenance Management (CMMS) system. Minimum of 5 years of experience in mentoring, guiding and directing employees in a similar job group. Proven interpersonal skills, including the ability to communicate in oral and written forms effectively and efficiently, sufficient to exchange or convey information and to give and receive work direction. Excellent critical thinking and problem-solving skills, including the ability to maintain composure under stress, offering solutions to resolve issues. Strong organizational skills, ability to multi-task. WORKING CONDITIONS, TRAVEL, PHYSICAL REQUIREMENTS This is a full-time position, 40 hours per week, with additional hours, as needed, to address the needs of the customer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are as follows: Ability to stand for long periods Ability to walk long distances within the airport Ability to walk on level, uneven and slippery surfaces Ability to frequently reach, twist, turn, kneel, bend, squat and stoop Ability to operate office equipment, computer and tools Correctable vision and hearing Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 50 pounds Ability to climb ladders Ability to function in high-pressure situations Ability to drive a vehicle Exposure to mechanical, electrical and noise hazards Exposure to inclement weather conditions Flexibility to be present for all shifts to support the team and/or building as needed. OTHER REQUIREMENTS Pass a drug test Pass a Keystone Management background check Pass a Federal Aviation Administration background check #J-18808-Ljbffr