Remote Benefits Specialist: Growth & Client Solutions

American Income Life is an international insurance organization dedicated to supporting working families across the United States, Canada, and New Zealand. In New York, services are provided through its wholly owned subsidiary, National Income Life Insurance Company.

Since 1951, the company has focused on delivering life insurance, accident coverage, and supplemental health benefits designed to help protect union members, credit union members, association groups, and their families. Representatives build lasting relationships with the individuals they serve, providing guidance and support in a way that is convenient and comfortable for each client.

Key Responsibilities

Provide benefit enrollment information and confirm eligibility for participating members

Assist clients by handling incoming customer service calls and requests

Manage and route inbound phone inquiries efficiently

Return calls and follow up with members who request information or assistance

Respond to client questions regarding available coverage options while prioritizing their needs

Prepare and present personalized benefit solutions using the company’s needs analysis system

Collaborate with leadership and training teams to stay informed about new products, services, and company updates

What We Offer

Comprehensive training and onboarding program

Fully remote position (work from home)

Competitive pay structure

Weekly pay with performance bonuses

Opportunities for advancement and long-term career growth

Full benefits package available after three months

A culture that supports a strong work-life balance