Rent Billables Coordinator

Portland Community Reinvestment Initiatives, Inc. (PCRI) is a non‑profit community development corporation that preserves and expands affordable housing in Portland. PCRI manages over 800 units of affordable housing and operates the Pathway 1000 displacement mitigation initiative to build at least 1,000 homes over the next decade. Position Summary The Rent Billables Coordinator manages resident rent calculations, billing processes, and accounts receivable functions for a portfolio of affordable housing. The role ensures compliance with HUD, LIHTC, Section 8, and other affordable housing regulations while maintaining accurate tenant records and collections. It also supports the PM Team’s certification, leasing, and resident support activities. Essential Functions Rent Billings & Revenue Management: Generate monthly rent charges and subsidy billings. Review rent calculations for accuracy and regulatory compliance. Process retroactive rent adjustments and subsidy changes. Process of residential rent payments: collect and post checks into Yardi Property Management Software, post late fees notices and perform rent collection tasks per PCRI’s rent collection policy Reconcile Housing Authority payments and subsidy receivables. Monitor tenant ledger activity and investigate discrepancies. Track delinquent accounts and coordinate collection efforts. Prepare and distribute notices related to unpaid balances. Monitor aging reports and provide collection status updates to management. Research and resolve billing disputes and account discrepancies. Assist with move‑out balances and collection procedures. Collaborate with Property Managers, Compliance Staff, Housing Authorities, and Resident Services teams. Support special projects related to occupancy, compliance, and revenue management. Generate and distribute customer invoices accurately and timely. Process customer payments, including checks, ACH, wire transfers, and credit card transactions. Apply cash receipts and maintain accurate customer account records. Monitor outstanding balances and follow up on past‑due accounts. Support audits by providing required documentation and reconciliations. Assist in identifying opportunities to improve AR processes and controls. Maintain accurate residential ledgers, post charges in accordance with established policies and procedures. Education and/or Experience High school diploma or GED required; college degree preferred in business administration, or related field. Minimum 2–4 years of experience in Accounts Receivables or rent accounting. Experience with various forms of housing to include single family, multi‑family and apartment complexes. Prior experience using Yardi Property Management software. Experience working in a non‑profit organization. Previous office experience working with the public in which the following skills were attained: effective telephone skills, ability to deal tactfully with a variety of people under constantly changing circumstances using tact and diplomacy, ability to prioritize tasks and work under minimal direction, ability to understand and follow complex verbal and/or written instructions, and familiarity with filing systems and standard business machines. Qualifications Knowledge of rent calculation methodologies and subsidy programs. Proficiency in Microsoft Office Suite, particularly Excel. Experience with property management software such as YARDI, RealPage, OneSite, MRI. Excellent organizational and time‑management skills. Strong customer service and communication abilities. Ability to maintain confidentiality and handle sensitive resident information. High attention to detail and accuracy. Ability to generate reports and business correspondence. Effectively present information and respond to potential residents and the general public. Ability to climb stairs several times a day. Physical ability to bend, stoop, twist, reach and pull. Supervisory Responsibilities This job has no supervisory responsibilities. Certificates, Licenses, Registrations None Compensation and Benefits Salary is commensurate with qualifications and experience. Compensation Range: $23‑$25/hr. Benefits include 401(k) with matching, dental insurance, health insurance, paid time off, vision insurance, 10 days paid vacation after one year (increasing to 20 days), 9 days paid sick leave, 3 days personal time off, 10 paid holidays, employer‑paid health coverage (employee contribution required for dependents), long‑term disability insurance, 403(B) matching up to 3% of salary, and voluntary benefits such as life insurance, short‑term disability insurance, and critical/accidental insurance. Work Environment PCRI is a fast‑paced, highly engaged work environment that values respectful communication across diverse backgrounds. The organization promotes professional development and continuous improvement. PCRI is an EEO employer committed to the inclusion of all people in our workplace and programs. Reasonable Accommodations Individuals must be able to perform essential functions and meet physical demands, including climbing stairs several times a day and bending, stooping, twisting, reaching and pulling. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Community Reinvestment Initiatives, Inc.