Shift Lead
Scooter's Coffee
Job Title
Responsibilities
Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
Maintain speed of service standards during high-volume periods by remaining calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
Demonstrate punctuality, dependability and adaptability
Assist the Store Manager with training new team members
Serve as a keyholder, opening or closing store
Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
Proactively seek opportunities to increase sales
Benefits
Paid, hands-on training
Flexible schedule
Daily cash tips
Credit card/App tips
Free drinks on shift/Discounted drinks off shift
Discounted food
Bonus after 1 year of employment
Salary $13-15 per hour
Qualifications
Able to work in a fast-paced, energetic environment
Great, positive attitude
Desire to serve guests with a smile
Dependable and motivated
Candidates are required to be 18 years or older
Scooter's CoffeeDo you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Lead. Be the first to apply!
