Help Desk Support Specialist

WATI

Help Desk Support Specialist

Elk Grove, CA / Sacramento, CA

12+ months

Experience required: Basic networking concepts, (such as DHCP, DNS, printer queues, VPN) Basic knowledge of Active Directory Knowledge and experience with installation and administration of desktop, laptop, and mobile end user devices. Knowledge of desktop and network security (such as encryption, VPN) Ability to understand and make changes to group policies, login scripts Basic PC BIOS setup Imaging techniques using Ghost or other like products Operating system installation and configuration Desktop application installation Asset and inventory tracking skills

The following certifications may be required:

A+ certification Microsoft Certified Systems Engineer (M.C.S.E.) Microsoft Certified System Administrator (MCSA) Microsoft Certified Professional (MCP) in Windows 7 and Windows 10 Microsoft Certified Desktop Support Technician (MSDST)

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Vacancy posted 4 days ago

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