IT Data Visualization & Strategic Analytics Specialist (D)

• Provide IT support services including data collection, data quality validation, analysis, and recurring/ad hoc reporting for CBP/DHS stakeholders
• Design, build, and maintain dashboards using Tableau and Microsoft Power BI to display operational metrics and statistics for CBP leadership and mission stakeholders
• Support population and maintenance of the CBP Public Data Portal, ensuring published metrics are accurate, current, and appropriately formatted for public consumption
• Design and develop strategic data management frameworks and visualization tools aligned with CBP OIT's mission and reporting priorities
• Establish data governance practices supporting consistent, repeatable reporting across dashboard products
• Support development, formatting, and dissemination of IT policy documents across CBP IT platforms
• Support the CBP Trusted Partner Program by communicating metrics, status, and outcomes to internal and external stakeholders
• Provide direct customer support to CBP stakeholders through dashboards and troubleshooting of reporting tools
• Maintain a Strategic Traceability Hub to track IT projects, dashboard enhancements, and related deliverables from initiation through completion

• Minimum five (5) years of experience in IT support, data collection, analysis, and reporting
• Direct or indirect experience supporting DHS and/or CBP/DHS operations, or demonstrated working knowledge of CBP/DHS roles and missions
• Demonstrated experience with Tableau and Microsoft Power BI for operational dashboard development
• Familiarity with, or experience supporting, the CBP Public Data Portal or comparable public-facing data platforms
• Experience supporting development and dissemination of IT policy documentation

• Proficiency in data visualization tool development (Tableau, Power BI)
• Strong data analysis and data management skills, including the ability to design strategic visualization frameworks
• Ability to structure and maintain project tracking systems (e.g., a traceability hub) for IT initiatives
• Strong written communication skills to support policy documentation and dissemination
• Bachelor’s Degree

• Prior experience directly supporting CBP OIT or a CBP mission office
• Familiarity with the CBP Trusted Partner Program or comparable government-industry-international collaboration frameworks
• Experience establishing or maintaining a project traceability/tracking system across multiple concurrent IT initiatives
• Certification in Tableau or Power BI (e.g., Tableau Desktop Specialist, Microsoft Power BI Data Analyst Associate)

• Medical, Dental, and Vision
• Short-Term Disability (at no cost to you) & Long-Term Disability
• Life Insurance
• 401(k) Savings Plan
• Flex Spending Accounts
• Tuition Assistance Program
• Professional Development
• Paid Time Off (PTO)
• 11 Federal Holidays each year

SimIS, Inc. is an EOE / M / F / Disability / VET / Drug Free Employer