Client Support & Accounts Analyst
Recruit Express
- Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
- Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
- To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
- Call verification to update client details, form amendments and reset password for accounts etc.
- Other ad-hoc admin and follow-up tasks assigned
- Attend to walk-in customer at our customer service centre
- Work closely with various departments and other CS team members
Vacancy posted 3 days ago
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