Software Program Manager

Position Summary The Software Program Manager will work as part of the Channel Partner Software organization to provide cross-functional program leadership for digital/software efforts related to our OEM partner enablement program – an extremely significant and high-visibility initiative for the NAM market. This role will work across the digital teams contributing to the project, as well as hardware stakeholders whose efforts intersect with the digital experience. The Software Program Manager will establish visibility, drive accountability, surface and manage risks, and facilitate alignment across contributing teams and stakeholders. Key Responsibilities Program Planning and Coordination Develop and maintain an integrated view of the major initiatives, features, dependencies, milestones, and release activities across the program. Coordinate commitments and dependencies across digital teams and relevant hardware and business stakeholders. Lead the planning, preparation, facilitation, and follow-up activities associated with PI (Program Increment) planning. Coordinate significant efforts and milestones that fall outside formal PI commitments. Identify cross-team sequencing, resource, dependency, or timing conflicts and facilitate resolution or escalation. Support release planning and readiness by coordinating required activities, owners, dependencies, decisions, and completion criteria across contributing teams. Execution and Accountability Drive accountability for PI commitments, program milestones, release activities, and other agreed-upon deliverables. Follow up with owners to confirm progress, surface blockers, and ensure that commitments remain actionable and current. Facilitate resolution of cross-functional blockers and escalate unresolved issues through the appropriate governance channels. Ensure that decisions, changes, and delays are reflected in program plans and communicated to affected stakeholders. Maintain clear ownership and due dates for program-level actions and deliverables. Program Tracking and Governance Maintain the Confluence program board database as the authoritative view of program-level efforts, milestones, ownership, dependencies, risks, and status. Establish and maintain consistent standards for how program status, milestones, risks, and dependencies are documented. Maintain a program-level decision and action log, including decisions made, responsible owners, next steps, and due dates. Risk and Dependency Management Proactively identify risks to program commitments, releases, milestones, scope, budget, quality, and stakeholder alignment. Document and regularly review program risks, assumptions, issues, and dependencies. Establish clear ownership, mitigation actions, contingency plans, and escalation paths for significant risks. Monitor mitigation activities and ensure that unresolved risks are elevated before they materially affect delivery. Stakeholder Communication and Reporting Proactively communicate program status, milestones, risks, dependencies, decisions, and changes to relevant stakeholders. Tailor reporting to the needs of executive, business, product, technical, and operational stakeholders. Facilitate alignment discussions, planning sessions, decision-making meetings, and project workshops as needed. Meeting and Decision Management Define clear objectives, agendas, expected outcomes, and required participants for program-level meetings and workshops. Capture and maintain concise meeting summaries that document key discussion points, decisions, unresolved questions, actions, owners, and due dates. Financial Management Manage and maintain visibility into Project Enable financials in partnership with program leadership and finance stakeholders. Identify and communicate financial risks, forecast changes, and funding needs. Ensure that financial assumptions, decisions, and ownership are clearly documented. Role Boundaries The Program Manager will coordinate and govern program-level delivery but will not replace the responsibilities of Product Managers, Product Owners, Scrum Masters, Engineering Managers, or technical leads. The role will not be responsible for: Defining product strategy, customer outcomes, or feature prioritization, which remain owned by Product Management. Managing detailed Jira stories, tasks, acceptance criteria, or individual team backlogs. Making architecture, design, or engineering decisions on behalf of accountable technical owners. Directly managing the day-to-day work of contributing team members unless separately assigned as a people-management responsibility. Unilaterally changing scope, delivery commitments, funding, or product priorities without alignment from the appropriate owners. Qualifications We encourage you to apply even if you do not meet every qualification listed. We value relevant experience, transferable skills, and demonstrated ability to succeed in complex, cross-functional environments.7+ years of experience in project management, program management, or a related delivery leadership role, including experience coordinating complex, cross-functional technology or digital programs across multiple teamsExperience coordinating integrated plans, milestones, dependencies, risks, and releases across independently managed teams. Strong facilitation skills, including experience leading planning sessions, workshops, governance meetings, and executive status reviews. Ability to drive accountability and execution without relying on direct reporting authority. Strong written and verbal communication skills, with the ability to translate complex program information into clear stakeholder updates. Experience developing program-level reporting, risk management practices, decision logs, and governance structures. Experience managing budgets and financial reporting for projects or programs. Working knowledge of Agile delivery practices and experience participating in or facilitating PI planning. Preferred Qualifications Experience managing programs that combine software, digital platforms, hardware, engineering, and operational dependencies. Experience coordinating customer-facing product launches or enterprise software releases. Familiarity with industrial, electrical distribution, manufacturing, channel-partner, or business-to-business software environments. Experience working across geographically or organizationally distributed teams. Proficiency with collaboration, planning, and reporting platforms such as Confluence, Jira, Microsoft Teams, PowerPoint, and Excel. Project or program management certification such as PMP, PgMP, SAFe, or an equivalent credential. Bring your project management expertise to a team that's ready to welcome you — apply today!At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. 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